Big Health · 1 day ago
Commercial Business Analyst
United States
Full-time
Remote
Mid, Senior Level
$125K/yr - $150K/yr
3+ years expBig Health is a company dedicated to improving mental health through digital therapeutics. The Commercial Business Analyst role involves analyzing healthcare and commercial data to generate insights that drive revenue growth and customer retention, while collaborating with various teams to support data-driven decision-making.
Alternative MedicineHealth CareMedicalMental HealthTherapeuticsWellness
Responsibilities
Define and maintain KPIs and metrics across the customer and patient lifecycle
Use BI tools (e.g., Snowflake, Looker, Salesforce) to build and maintain internal and external reporting, such as OKR dashboards, scorecards, and healthcare program performance
Work closely with Engineering and Product (Studio) teams on underlying data models, metric definitions, and data pipelines to ensure consistency across the organization
Support development of QBRs, executive business reports, and Board materials by assembling data, generating insights, building visualizations, and crafting clear narratives for clinical, operational, and financial KPIs
Design. launch, and operationalize LLM-enabled workflows and AI-powered assistants that turn raw data into usable narratives and insights (e.g., summarizing account performance, drafting QBR materials, synthesizing qualitative feedback), in close partnership with Studio
Evaluate emerging LLM/AI capabilities to automate or augment commercial reporting and decision-making (e.g., automated account health digests, opportunity risk flags, pipeline and utilization summaries)
Analyze data to identify trends, leading indicators, and risk signals related to program health, customer satisfaction, renewals, and expansion opportunities
Qualification
Required
3-6 years of experience in healthcare analytics, healthcare business analysis, or data science (e.g., digital health, payer, provider, health tech)
Bachelor's degree in a quantitative field (e.g., Statistics, Data Science, Health Informatics) or equivalent practical experience
Experience working with healthcare datasets (e.g., claims, EMR/EHR, digital engagement data)
Strong analytical skills and experience with data modeling and performance measurement in a healthcare context
Proficiency in SQL and experience with at least one analytics language (e.g., Python) for querying, transforming, and analyzing datasets
Experience building reports and dashboards in modern BI tools (e.g., Looker, Tableau, Power BI) to support data-driven decision-making
Familiarity with CRM and commercial reporting (ideally Salesforce), including connecting accounts, pipeline, and revenue metrics to program performance and outcomes
Demonstrated experience using or enabling LLM-based tools to accelerate analysis, insight generation, or content creation, and contributing to the design of AI-powered assistants or automated workflows; more advanced experience with agentic workflows is a plus
A track record of using data to deliver actionable insights and performance improvements in a fast-paced, high-growth environment
Benefits
Generous vacation policy
Professional development fund
Flexible working arrangements
Stock options
Company
Big Health
Big Health is a digital therapeutics company operating a healthcare portal to offer behavioral programs for mental health issues.
51-200 employees
H1B Sponsorship
Big Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (3)
2021 (2)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$135.1MKey Investors
SoftBank Vision FundOctopus VenturesIndex Ventures
2024-10-30Undisclosed· $5.8M
2022-01-19Series C· $75M
2020-06-18Series B· $39M
Leadership Team
Arun Gupta
Chief Executive Officer
Peter Hames
Co-Founder & President
Recent News
Index Ventures
2025-12-08
Company data provided by crunchbase