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General Micro Systems · 1 month ago

RMA Technician

Rancho Cucamonga, CA

Full-time

Onsite

Entry, Mid Level

2+ years exp

General Micro Systems is a leader in the embedded computing market, known for its innovative products and commitment to quality. The RMA Technician will conduct electronic and mechanical testing, debugging, and repairs on systems and components to ensure they function according to specifications.

ComputerConsumer ElectronicsElectronicsManufacturing

No H1B

U.S. Citizen Only

Responsibilities

Conduct electronic and mechanical testing, debug and repairs on systems, sub ssemblies, and components to ensure unit functions according to specifications

Determine root cause of unit failure to the component or process level

Read, understand, and utilize product manuals, test and assembly procedures, performance specifications, cable diagrams, schematics, BOMs, etc

Keep a detailed record of actions and results taken to repair or debug a unit

Use oscilloscopes, multi-meters, and other test instruments for product repair

Analyze test results on defective units to determine cause of failure

Confer with engineers, technicians, and production to resolve technical problems

Edit and improve existing test and assembly documentation

Utilize the company’s database to update all relevant data

Other duties as assigned

Qualification

TestingTroubleshootingMicroprocessors knowledgeDigital circuitry experienceElectronics degreeComputer subsystem hardwareOperating systems familiarityProfessional appearanceComputer skillsDetail orientedCommunication skillsInterpersonal skills

Required

AA degree in electronics required, or equivalent years of experience

Must have 2 years' current experience in testing and troubleshooting computer boards and digital circuitry to a component level

Working experience in testing and understanding of Microprocessors and Digital circuitry with a strong knowledge of hardware and software with microprocessor

Experienced with digital circuitry and computer subsystem hardware functionality such as CPU, SouthBridge, NorthBridge, memory, all I/O, video etc

Familiar with computer software functionality such as BIOS, EEPROM, programmable devices, etc

Basic familiarity with operating systems (Windows, DOS)

Must be detail oriented and balance multiple projects simultaneously in a fast-paced environment

Must possess the ability to successfully plan, prioritize and organize work activities and adhere to strict deadlines, follow instructions, procedures, and policies; identify and solve problems

Must be conscientious about assignments and complete work in a timely, accurate and thorough manner

Require minimal supervision to successfully complete tasks and assignments

Must demonstrate initiative and ownership of assignments/projects

Must report to work at scheduled time and maintain satisfactory attendance with limited unscheduled absences

Must exhibit a professional appearance and behavior and maintain satisfactory performance consistent with expectations of the position and GMS policies

Requires excellent communication skills, both verbally and in writing with executives, colleagues, and individuals, internal or external

Must possess strong interpersonal skills, able to effectively interact with all levels of employees and management

Must remain poised, professional, and diplomatic under pressure

Strong computer skills with working knowledge of programs such as Microsoft Word, Excel, Outlook

Must possess the ability and desire to encourage and facilitate a positive and productive work environment for all employees

Must be able to work on-site the standard 8AM-5PM, Monday - Friday schedule and overtime as required

Limited travel required

Must be a US Citizen, Permanent US Resident, or currently authorized to work in the US on a full-time basis without current or future employment sponsorship

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire

Post-offer applicants must pass a drug screen test

If required, you must pass a background check and/or have the ability to obtain and maintain security clearance