Luxury Sales Consultant - Houston Galleria jobs in United States
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Blue Nile · 2 months ago

Luxury Sales Consultant - Houston Galleria

Blue Nile is a company dedicated to reimagining fine jewelry experiences and disrupting the jewelry industry. They are seeking a Luxury Sales Consultant for their retail showroom in the Houston Galleria who will provide exceptional customer service and build lasting relationships with customers. The role involves educating customers about jewelry purchases and enhancing their buying experience.

E-CommerceJewelryRetail
badNo H1Bnote

Responsibilities

Communicate the Blue Nile difference, instilling trust and confidence in our brand
Demonstrate exceptional customer service and continually develop your product knowledge to educate customers
Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience
Proactively follow up on all internal and external communications while maintaining Blue Nile service standards
Effectively resolve complex customer service challenges, finding solutions which exceed customer expectations
Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth
Continuously maintain excellent attendance and punctuality
Consistently achieve or exceed company sales and service goals
Partner with peers and showroom management to solve problems while maintaining a service culture focused on the customer

Qualification

Retail sales experienceCustomer service experienceJewelry experienceInterpersonal skillsComputer skillsProblem solving skillsOrganizational skillsTime management skillsCommunication skillsAttention to detail

Required

Previous retail sales or customer service experience required
High School Diploma or GED
Excellent interpersonal, creative problem solving, organizational and time management skills
Excellent listening, written and verbal communication skills
Strong attention to detail and high integrity
Ability to work within deadlines in a fast-paced environment
Strong computer, typing/keyboarding, and data entry skills; aptitude for effectively and efficiently navigating through all computer systems
Ability to stand for extended periods of time
Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons
Authorized to work in the U.S

Preferred

Jewelry experience a plus but not required

Benefits

Medical
Vision
Dental coverage
401(k) employer match
Discretionary bonus

Company

Blue Nile

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Blue Nile is an online retailer selling certified diamonds, engagement rings and fine jewelry.

Funding

Current Stage
Public Company
Total Funding
$62.01M
Key Investors
Vulcan Capital
2022-08-09Acquired
2004-05-20IPO
2003-04-11Series E· $7.01M

Leadership Team

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John Yhggg
Deputy Chief Financial Officer, Blue Nile Corporation
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Sarath Duvvuri
Deputy Chief Financial Officer, Blue Nile Corporation
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Company data provided by crunchbase