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CB/I Digital · 1 month ago

Account Manager (Performance Marketing & AI SaaS)

NYC Metro Area

Full-time

Hybrid

Entry, Mid Level

$50K/yr - $95K/yr

2+ years exp

CB/I Digital is a performance marketing and AI technology company that partners with DTC brands and enterprise clients to achieve significant digital success. The Account Manager will be responsible for managing performance marketing accounts, building client relationships, and driving customer success for Conative AI SaaS clients.

B2BFashionFood and BeverageHealth CareHospitalityInformation TechnologyManufacturingOnline GamesRetail

Hiring Manager

Eric Legaspi

Responsibilities

Own client relationships and act as the trusted growth advisor for 4–6 Ecommerce brands

Lead weekly calls and reporting, communicate strategy clearly and persuasively

Identify growth opportunities and drive upsells across performance marketing and Conative AI services

Understand your clients’ business models, product margins, inventory, and marketing mix

Guide internal teams (or execute directly if needed) on campaign strategy, structure, and optimizations

Audit accounts (Google Ads, Meta Ads, TikTok) to spot inefficiencies and make high-impact recommendations

Review spend allocation, customer acquisition cost (CAC), and ROAS performance weekly

Onboard new Conative AI clients and run high-touch trial engagements

Explain AI forecasting insights and show how it impacts inventory and marketing planning

Solve issues and advocate for client needs with the product and engineering teams

Ensure adoption of key features and maintain client satisfaction post-sale

Qualification

Performance MarketingMeta AdsGoogle AdsClient ManagementData InterpretationEcommerce StrategySaaS Tools ExperienceSlide Design SkillsCommunication SkillsTime ManagementProject Management