Exact Billing Solutions ยท 4 days ago
Jr. Patient Advocate Representative (Inside Sales)
Miami, FL
Full-time
Onsite
Entry Level
$60K/yr - $70K/yr
2+ years expExact Billing Solutions is a team of medical billing professionals specializing in healthcare services for substance use disorder, mental health, and autism care. The Patient Advocate Representative will assist families in navigating the SCA process, securing insurance authorizations, and promoting ABA services through effective communication and negotiation.
BillingConsultingHealth CareMedicalSoftware
Responsibilities
Serve as the primary contact for families and insurers, guiding them through the SCA process
Gather client information, explain admissions, and use inside-sales techniques to promote ABA services
Work with clinical teams to develop treatment plans and compile supporting documentation
Negotiate with insurers to secure SCAs for ABA services
Maintain detailed records of communications with families, insurers, and internal teams
Track SCAs, provide updates, and address client concerns
Stay current on regulations, trends, and best practices for effective advocacy
Participate in ongoing training to enhance ABA and ASD expertise
Qualification
Required
Minimum of a High-school diploma or equivalent
2+ years of experience in admissions or inside sales, preferably in the ABA or ASD service industry
Strong understanding of the Single-Case Agreement process and insurance regulations
Proven track record in negotiation and advocacy on behalf of clients
Willingness to submit to drug and background screenings
Proficiency in Microsoft Office Suite and CRM systems
Ability to build rapport with families, insurance providers, and internal stakeholders
Proven sales aptitude
Proper telephone etiquette
Detail-oriented, with strong organizational and time management skills
Ability to work independently and as part of a team in a fast-paced environment
Attention to detail and critical thinking skills
Preferred
Familiarity with ABA therapy principles and practices is a plus
Professional or personal experience with ASD and/or ABA therapy
Benefits
21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays).
Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
Medical, dental, vision, long-term disability, and life insurance.
Generous 401(k) with up to 6% employer match.
Company
Exact Billing Solutions
Exact Billing Solutions offers revenue cycle management to help reduce medical billing costs.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase