Capitol INFINITI · 3 months ago
Automotive Sales Manager
San Jose, CA
Full-time
Onsite
Mid, Senior LevelCapitol INFINITI is seeking an Automotive Sales Manager to lead their sales team and ensure the dealership meets its budget for gross profit and customer satisfaction. The role involves recruiting, training, and supervising sales staff, as well as managing sales production and maintaining inventory standards.
Automotive
Responsibilities
Identify sources for sales staff
Interview, pre-employment screening, reference checks
Select candidates who have the skills and abilities to meet the dealership’s production and customer service standards. Maintain proper staff levels (14-16)
Orient the staff to the department, set expectations, set up office, voice mail, etc
Conduct on-going training to ensure adherence to our established selling procedures, road to a sale, tour of dealership, etc
Conduct specific training to include product knowledge, prospecting, overcoming objections, etc
Schedule salesmen in a fair, equal manner
Conduct sales meetings
Must achieve or exceed budget on volume, gross and customer satisfaction as drawn up on budget forecast. Forecast is one that was drawn up with input from Sales Manager - see budget and Game Plan
Great plans to achieve budget
Enforce guest log to ensure all opportunities are accounted for and followed up
Thank all guests for coming in and ensure proper procedures (road to a sale)
Inform guests of right from the start, brochure and give them first service appointment Free card
Help the sales staff manage their time to maximize their efforts
Go over salesmen’s daily planner daily to ensure proper follow up - 2 a day, every day as outlined in “Game Plan”
Enforce road to a sale and tour of dealership
Follow up with sales staff regarding their achievements and deficiencies daily (monthly reviews)
Counsel with staff as necessary
Develop positive and productive working relationship throughout the Auto Group, F&I, Accounting, Pre-Owned, Operators, etc
Sales Manager is responsible for the collection of all rebates, dealer cash, MPA, and full knowledge of all programs available
Sales Manager is responsible for keeping expenses in line as outlined by budget (floor plan, compensation, after sale, outside services, advertising, etc.)
Sales Manager is responsible for keeping inventory in line as set forth in 2002 Management Guideline and outlined in Game Plan - 45 day supply and no units over 180 days old, sell and dealer trade oldest units first
Sales Manager is responsible for ordering vehicles that conform to quick sale! Stage 1, Stage 2, Stage 3, etc
Sales Manager is responsible for keeping Floor Plan Inventory clean and updated to ensure proper sales records
Sales Manager must be on time and cooperate in all scheduled meetings - Save a Deal, Staff and Training, etc
Develop future assistant managers through job growth and performance
Evaluate sales staff
Be a role model to sales staff
Treat all salesmen equally, showing no favoritism, house deals, turns, scheduling, etc
Merchandising - keep inventory organized and looking good, weekly lot reorganization
Make sure all holes are filled and vehicles parked straight at all times
Make sure ad units up front, marked and ready for delivery
Lot Control - ensure adequate coverage on the lot - Stage 1, Stage 2, Stage 3, etc. Keep all customer parking clear, trade Ins stored properly and shown units back in parking space
Make sure all offices are kept clean, uncluttered and stocked with adequate supplies to do business, check the cleanliness of the facility, grounds throughout the day, look for and fix procedure breakdowns
Demo’s and old units clean and ready for sale
Qualification
Required
Must achieve or exceed budget on volume, gross and customer satisfaction as drawn up on budget forecast
Great plans to achieve budget
Enforce guest log to ensure all opportunities are accounted for and followed up
Thank all guests for coming in and ensure proper procedures (road to a sale)
Inform guests of right from the start, brochure and give them first service appointment Free card
Help the sales staff manage their time to maximize their efforts
Go over salesmen's daily planner daily to ensure proper follow up - 2 a day, every day as outlined in 'Game Plan'
Enforce road to a sale and tour of dealership
Follow up with sales staff regarding their achievements and deficiencies daily (monthly reviews)
Counsel with staff as necessary
Develop positive and productive working relationship throughout the Auto Group, F&I, Accounting, Pre-Owned, Operators, etc
Sales Manager is responsible for the collection of all rebates, dealer cash, MPA, and full knowledge of all programs available
Sales Manager is responsible for keeping expenses in line as outlined by budget (floor plan, compensation, after sale, outside services, advertising, etc.)
Sales Manager is responsible for keeping inventory in line as set forth in 2002 Management Guideline and outlined in Game Plan - 45 day supply and no units over 180 days old, sell and dealer trade oldest units first
Sales Manager is responsible for ordering vehicles that conform to quick sale! Stage 1, Stage 2, Stage 3, etc
Sales Manager is responsible for keeping Floor Plan Inventory clean and updated to ensure proper sales records
Sales Manager must be on time and cooperate in all scheduled meetings - Save a Deal, Staff and Training, etc
Develop future assistant managers through job growth and performance
Evaluate sales staff
Be a role model to sales staff
Treat all salesmen equally, showing no favoritism, house deals, turns, scheduling, etc
Merchandising - keep inventory organized and looking good, weekly lot reorganization
Make sure all holes are filled and vehicles parked straight at all times
Make sure ad units up front, marked and ready for delivery
Lot Control - ensure adequate coverage on the lot - Stage 1, Stage 2, Stage 3, etc. Keep all customer parking clear, trade Ins stored properly and shown units back in parking space
Make sure all offices are kept clean, uncluttered and stocked with adequate supplies to do business, check the cleanliness of the facility, grounds throughout the day, look for and fix procedure breakdowns
Demo's and old units clean and ready for sale
Benefits
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Opportunities for advancement
Vision insurance
Company
Capitol INFINITI
In November 2008, we inaugurated our state-of-the-art facility conveniently situated at the crossroads of Tully Road and East Capitol Expressway, just opposite Reid-Hillview Airport and Eastridge shopping mall.
Founded in 2008
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase