Roger Healthcare · 1 month ago
Clinician Success Manager, Home Healthcare
Roger Healthcare is an innovative company that has developed an AI platform to enhance efficiency and quality of care in home healthcare. The Clinician Success Manager will ensure clinicians derive maximum value from the platform through onboarding, training, and feedback integration, while also building strong relationships within the clinical community.
Artificial Intelligence (AI)Health CareHospital
Responsibilities
Develop strong, trusted connections with clinicians and clinical leaders
Lead onboarding and provide ongoing, high-quality training sessions
Create and maintain clear resources that support clinician learning
Track engagement and usage metrics and take action when needed
Understand clinical workflows and help clinicians apply Roger effectively
Identify pain points, troubleshoot problems, and coordinate resolutions
Capture clinician insights and relay them to guide product improvements
Support renewals and expansion by demonstrating clinical value
Qualification
Required
Minimum 5 years of clinical experience in Home Health
Prior experience as a clinical educator or clinical manager in home health
Deep understanding of home health processes and documentation
Fast learner with strong ability to explain tools to various user levels
Skilled at interpreting metrics and identifying opportunities to improve adoption
Excellent at training, guiding, and supporting clinicians with empathy
Comfortable in a fast-moving startup and eager to improve processes and product
Benefits
Platinum health, dental, and vision insurance
Flexible PTO
Company
Roger Healthcare
Roger is empowering the home health care industry with breakthrough generative AI technology to solve the staffing crisis in elder care.