Pat Lobb Toyota of McKinney · 1 month ago
Service Business Development Coordinator
Pat Lobb Toyota of McKinney is a well-respected organization committed to integrity and high-quality service. They are seeking energetic individuals to join their fast-paced Service Department Business Development Team, where the role involves engaging with customers and coordinating service appointments.
Automotive
Responsibilities
Answer customer calls and establish follows-up with service appointments
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
Provide customers with initial product information and direct them to the appropriate dealership resources
Present initial service needs
Follow up with leads that are not ready to make an appointment or no-show
Participate in team and process development sessions - keeping positive relationships with teammates
Utilize CRM tracking system daily
Qualification
Required
At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Professional phone skills required
Valid driver's license
Benefits
401K
Paid Training
Opportunities for Growth
Health, Vision, and Dental Insurance
Discounts on Products and Services
Employee vehicle purchase plans
Company
Pat Lobb Toyota of McKinney
Come work at Pat Lobb Toyota of McKinney! We are looking for team members who strive to conduct our business as a well-respected organization, with integrity, dedication, and the highest care for our people, customers, and business partners.