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Hackensack Meridian Health · 2 months ago

Assistant Financial Aid Office

Edison, NJ

Full-time

Onsite

Entry, Mid Level

$22.77/hr - $22.77/hr

2+ years exp

Hackensack Meridian Health is a prominent healthcare system in New Jersey, and they are seeking an Assistant Financial Aid Office to provide integrated student services for the JFK SONMI community. The role involves counseling students and families regarding financial aid, advising on various aid programs, and ensuring compliance with federal and state regulations.

Assisted LivingHealth CareHealth DiagnosticsHospitalMedical

Responsibilities

Counsel, advise, investigate, problem-solve, and resolve questions and issues from current and previous students, parents, staff, academic departments, other third parties, and the public

Provide advising to students and parents with in-depth financial aid questions concerning FAFSA applications. Explain verification, financial aid eligibility and disbursement of aid, as well as cost of attendance figures, difference and benefits of different aid types and estimated family contribution

Counsel students on a variety of issues to include financial aid, billing, and payments

Counsel students on requirements for various aid programs such as Pell, Federal work-study, Loans and NJ State TAG awards

Advise students and parents on the availability of student aid, types of student aid, processing procedures and other consumer information as it relates to student aid

Package students using federal, institutional and state guidelines and ensure that award letters are generated, reviewed and processed timely

Responsible for verification of federally and institutionally selected students. This includes collecting, reviewing and correcting financial information and forms submitted by parents/students

Resolution of federal C-flags that result from mismatches for: citizenship, alien status, Loan Default, UEH, etc

Resolve discrepancies in submitted financial aid information with parents and students

Counsel students/parents on the financial aid process, verification criteria and ways to finance their education

Review academic progress and monitor changes that will affect federal/state aid eligibility each semester

Other duties as assigned

Present orientation and other related presentations to students, parents, and other JFK SONMI staff

Attend as needed: Admitted Student Days, Open Houses, Admission events, New and Transfer Student Orientations, etc

Serve on committees as needed

Events can include evening and weekend hours

Complete other duties as assigned

Qualification

Financial Aid ExperiencePeopleSoft CampusData AnalysisPublic SpeakingProject ManagementCultural SensitivityCustomer ServiceMicrosoft OfficeGoogle SuiteFinancial Aid SoftwareCommunication SkillsTeamwork

Required

BA/BS degree with at least two years of Financial Aid proven experience

Candidates with at least Five years of proven experience in Financial Aid with a combination of some education and experience can substitute for a degree

Preferred

Excellent oral and written communication skills; ability to write clear, concise letters using effective writing skills

Sensitive to cultural diversity and ability to communicate and interact effectively with people of all ages and identities

Proven ability to work effectively as a team member

Ability to analyze and interpret data and make independent decisions, responsible for decisions

Highly motivated, focused, and results oriented

Ability to meet expectations in a fast-paced and dynamic, customer-oriented environment

Must be able to effectively present information and represent the school at outreach events, both on-and off-campus which can include evening and weekend hours and possibly travel

Student financial aid experience preferred

Knowledge of and experience with PeopleSoft Campus, including institutional policies, procedures, and processes a plus

Demonstrated project management and public speaking skills

Working knowledge of Microsoft Office, Google Suite (Gmail, Drive, Docs, etc.), student records, financial aid software (PeopleSoft Campus), COD, HESAA, ELM, FPP, NSLDS, EdConnect