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USAJOBS · 1 month ago

Supervisory Information Technology Specialist (POLICY/PLANNING)

Alexandria, Louisiana, USA

Full-time

Onsite

Mid, Senior Level

$105K/yr - $137K/yr

1+ years exp

USAJOBS is seeking a Supervisory Information Technology Specialist to manage and supervise Area Network Operations, Operations Support, Systems Integration, and Systems Design. The role is responsible for IT Operations Maintenance, Information Assurance and Security Management, Resource and Personnel Management, and IT Training.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Advanced IT concepts, methodologies and best business practices in applying solutions that will enhance operations

Extensive knowledge of hardware, software, peripherals, and their relationships with the operational, technical and system architectures

Directs, reviews and participates in the design, development, implementation and maintenance of automated information systems and technical architectures in compliance with VA directives

Identifies and resolves root causes of problems that degrade delivery of essential Information Technology services

Oversees IT management concept development that impact all IT business processes, operations, and strategies

Identifies solutions to facility IT challenges for resources allocation and provides advice and guidance regarding current and future information systems concepts, doctrine, methods, practices, operations and technologies

Mastery of project management principles, methods, and practices, including developing plans and schedules, estimating resource requirements, defining milestones and deliverables monitoring activities, and evaluating and reporting accomplishments

Responsible for a wide range of IT management; strategic planning, capital planning and investment control, workforce planning, policy and standards development, resource management, knowledge management, architecture

Mastery of the application of a wide-range of qualitative and quantitative analytical and evaluation methods to identify and advise on IT programs to improve processes or mission performance

Plans schedules, and carries out major projects concerned with the analysis and evaluation of programs or organizational effectiveness

Use established analysis, business cases and decision making processes to evaluate capital investments in IT

Participate in decision-making processes and recommend ways IT can contribute to organizational success

Provides direction, leadership and mentoring to develop and foster the leadership and management skills of subordinate staff

Develops long range program goals and objectives, assigns projects to subordinates and monitors operations to reach objective

Uses high-level technical expertise to accomplish analysis of options for applications, communications and network changes

Identify technology opportunities that will have a significant effect on ability to support customer base and perform the mission

Resolves a variety conventional and unconventional automated technologies and information management concerns or situations and recommends action based on knowledge of emerging technologies

Plans, directs and provides technical guidance to improve the Area Information Systems program and IT computing environment

Considers innovations and new approaches or applications and makes recommendations as to the feasibility/compatibility with existing systems, facilities, equipment, etc., and the probable long-term effects

Coordinates, presents, defends and negotiates programs, policies, and controversial issues of significant impact on support organization information systems

Serve as an advisor or point of contact to executive management officials on information management

Maintain effective lines of communication with management and stakeholders

Attends and participates in a variety of management conferences and meetings

Participates in a variety of teams and work groups with representatives from all levels of VA

Qualification

IT Operations ManagementInformation AssuranceProject ManagementSystems IntegrationStrategic PlanningCustomer ServiceOral CommunicationProblem SolvingAttention to Detail

Required

You must be a U.S. Citizen to apply for this job

Selective Service Registration is required for males born after 12/31/1959

Selectee is subject to background/suitability investigation

Selected applicant will be required to complete an online onboarding process

Complete the initial online assessment

Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest

To qualify for this position, all qualification requirements must be met by the closing date of this announcement-12/01/2025

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement

Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate

For all positions individuals must have IT-related experience demonstrating each of the five competencies listed below

Attention to Detail - Is thorough when performing work and conscientious about attending to detail

Customer Service - Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations

Oral Communication - Expresses information to individuals or groups effectively, taking into account the audience and nature of the information

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization

Specialized experience is defined as: Experience managing IT operations and related IT delivery systems and equipment, and supervise IT personnel and teams

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs and other organizations

A full year of work is considered to be 35-40 hours of work per week

There is no substitution of education for experience at the grade level(s) of this announcement