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Hexagon Manufacturing Intelligence · 5 days ago

Channel Manager, Partner Support & Enablement

Tuscaloosa, AL

Full-time

Hybrid

Senior Level

7+ years exp

Hexagon Manufacturing Intelligence is a global leader in industrial intelligence, and they are seeking a Channel Operations Manager to enhance their channel partner program. This role focuses on optimizing operations, ensuring smooth partner engagement, and driving business growth through effective collaboration and strategic thinking.

Machinery Manufacturing

H1B Sponsor Likely

Hiring Manager

Smita S. Sai

Responsibilities

Own and optimize the day-to-day operations of our channel partner program, ensuring seamless collaboration and scalable processes

Partner with Sales, Marketing, Finance, and Legal to align channel operations with company goals and ensure flawless execution

Lead partner onboarding, managing applications, due diligence, agreements, and system setup to deliver a smooth start for every partner

Be the go-to contact for channel partners—resolving issues, guiding them through tools and processes, and building strong, trust-based relationships

Drive partner success by ensuring effective use of partner portals, CRM systems, and reporting tools

Track and analyze KPIs, SLAs, and performance metrics to identify trends and opportunities for improvement

Support quarterly and annual business reviews with actionable data and insights that help partners and internal teams make informed decisions

Continuously refine channel processes to improve efficiency, scalability, and partner satisfaction

Maintain awareness of channel best practices and emerging technologies and introduce innovative approaches to engagement and operations

Qualification

Channel operations experiencePartner managementCRM tools proficiencyAnalytical mindsetContract management knowledgeCommunication skillsRelationship-building skillsOrganizational skillsProblem-solving skills

Required

Bachelor's degree in Business, Marketing, or a related field

7+ years of experience in channel operations, partner management, or related roles—ideally in tech, manufacturing, or hardware/software industries

Deep understanding of channel partner programs, lifecycle management, and operational excellence

Exceptional communication and relationship-building skills, with a focus on collaboration and transparency

Strong analytical mindset—comfortable using data to drive decisions and improve performance

Proficiency with CRM tools (e.g., Salesforce) and partner management platforms

Knowledge of contract management and compliance within a partner ecosystem

Highly organized, detail-oriented, and adaptable in fast-moving environments

A self-starter who loves solving problems, improving processes, and driving measurable results

Company

Hexagon Manufacturing Intelligence

Glassdoor3.9

Hexagon Manufacturing Intelligence helps industrial manufacturers develop the disruptive technologies. It is a sub-organization of Hexagon.

Founded in 2001

North Kingstown, Rhode Island, USA

5001-10000 employees

http://www.hexagonmi.com

H1B Sponsorship

Hexagon Manufacturing Intelligence has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (19)

2024 (38)

2023 (17)

2022 (18)