Dynamo Technologies, LLC · 1 month ago
IT Network and Cloud Specialist
Vienna, VA
Full-time
Hybrid
Mid Level
4+ years expDynamo Technologies, LLC is a full lifecycle digital transformation company providing best-in-class technology and mission support services. The IT Network and Cloud Specialist role combines end-user technical support, network administration, and application/cloud troubleshooting to deliver reliable IT services across the organization.
ConsultingInformation TechnologySoftware
No H1B
U.S. Citizen Only
Responsibilities
Serve as the primary point of contact for technical support of AWS-hosted applications, virtual desktops, and other cloud services
Troubleshoot and resolve cloud infrastructure issues (e.g., EC2, S3, VPC, RDS), including network connectivity between on-premises and AWS
Support users in migrating to, configuring, and using AWS and hybrid cloud solutions (security groups, IAM, VPN, Direct Connect)
Monitor cloud and infrastructure performance, lead incident management, and maintain operational tasks (upgrades, cost optimization, backups)
Assist in cloud automation and patching using Infrastructure as Code tools (CloudFormation, Terraform)
Educate and assist end-users with AWS and cloud tools, document solutions and creating knowledge base articles
Configure, deploy, and support virtualized environments (e.g., VMware ESXi, Proxmox)
Provide end-user support for hardware, software, and application issues—via help desk, remote, and onsite channels
Deploy, configure, and troubleshoot end-user laptops, desktops, and mobile devices, including OS installation and user account setup
Install, configure, and maintain network hardware and software (routers, switches, firewalls, wireless access points)
Troubleshoot network connectivity (VPN, Wi-Fi, LAN/WAN) and escalate as needed
Maintain and support organization-specific applications, ensuring proper integration with network and cloud services
Monitor network performance, manage documentation, and support network security
Participate in backups, disaster recovery, user account management, and compliance with IT policies
Collaborate with vendors and service providers for technical support, procurement, and escalations
Qualification
Required
Minimum 4 years' experience in IT systems or network administration
Strong technical troubleshooting across hardware, software, network, and cloud environments
Proficiency in networking: LAN/WAN, Wi-Fi, VPN, DHCP, DNS, firewalls, and protocols
Experience supporting AWS, Azure, Microsoft 365, and managing hybrid/cloud environments
Skilled in managing user accounts and group policies (Active Directory, Azure AD, Office 365, AWS IAM)
Familiar with Windows, macOS, Linux for desktops, servers, and virtualized platforms
Hardware setup and support for desktops, laptops, peripherals, and mobile devices
Ability to clearly document procedures, incidents, and technical solutions
Strong customer service, written, and verbal communication skills for users of varying technical backgrounds
U.S. citizenship required
Bachelor's degree or equivalent experience (minimum four years relevant IT experience)
Preferred
Exposure to Linux server environments or scripting/automation on Linux
Cisco Certified Network Associate
Network+
AWS Solutions Architect
Company
Dynamo Technologies, LLC
Dynamo Technologies is a management consulting company providing services in the cloud, infrastructure, and software solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Vivek Taneja
Co-Founder, President
Recent News
Company data provided by crunchbase