Apply on Employer Site

Atlantic · 1 month ago

Field Service Technician Trainee (Copier) - LI, Bklyn & Queens

Jericho, NY

Full-time

Onsite

New Grad, Entry Level

Atlantic Tomorrows Office is a nationally recognized distributor of copier and high-end production equipment. They are seeking motivated hands-on Field Service Technicians to provide on-site customer service and maintain equipment in optimal condition.

Information Technology

Responsibilities

Accurately diagnose, repair and maintain equipment in optimum operating condition at customer sites

Manage and maintain a highly accurate parts inventory via handheld device

Receive, prioritize and accurately close service calls via handheld device

Assist with equipment installations as needed

Keep current with new technology through off-site manufacturer's classes and online training

Communicate equipment problems and solutions to fellow technicians & management

Project a positive company image through professional appearance, exceptional communication skills & excellent customer service

Qualification

Electronic & mechanical experienceDigital copiersBasic knowledge of networkingExperience in installing driversCustomer service skillsCommunication skillsTeam playerProblem-solving skills

Required

A high school diploma or equivalent; or industry related experience and/or training; or equivalent combination of education and experience

Computer literate and basic knowledge of networking

Electronic & mechanical experience/aptitude

Experience working on digital copiers and/or laser printers (Konica Minolta, HP, Ricoh & Kyocera experience is a plus)

Valid driver's license with an excellent driving record and reliable transportation

Able to work independently, under pressure at customer sites and to accept direction on given assignments

Able to handle and solve new challenges, demonstrate initiative and a willingness to learn

Team player, reliable, punctual, and possessing a positive attitude

Willingness to travel to various locations as needed

Driving knowledge of the above-mentioned area(s)

Preferred

Experience in networking and/or installing drivers

Company

Atlantic

Atlantic is an Office Technology and IT Solutions company providing horizontal niche market services to small and large corporations in the New York City metropolitan area, and the Greater Philadelphia and Delaware Valley.

Founded in 1959