Atlantic · 1 month ago
Production Print Field Technician - BX, NYC & Westchester
Atlantic is a company specializing in production print solutions, and they are seeking a Production Print Field Technician. The role involves providing technical support, troubleshooting issues, and connecting office equipment to customer networks.
Information Technology
Responsibilities
Providing high-quality technical support to our customer base
Communicating with customers and sales representatives to ensure satisfaction
Connecting/installing office equipment to our customer's network
Troubleshooting and developing options
Managing time, resources and various demands
Determining “the cause” of issues through proper troubleshooting and performing thorough/quality service
Qualification
Required
Minimum of three years related experience
Training and experience with B&W and color production level copier machine product lines
Preferred
Certification and experience with Konica Minolta & Ricoh production models
Experience with Xerox & Canon; other copier, printer, and fax product lines desirable
Experience with Fiery and/or CREO Print Controllers
A+ or N+ certifications and connectivity experience preferred
Benefits
Comprehensive Benefits Coverage
401(k)
Fee reimbursement for further certifications
PTO
Company
Atlantic
Atlantic is an Office Technology and IT Solutions company providing horizontal niche market services to small and large corporations in the New York City metropolitan area, and the Greater Philadelphia and Delaware Valley.
Funding
Current Stage
Growth StageLeadership Team
Recent News
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