Member Relations Lead jobs in United States
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Aurora · 1 month ago

Member Relations Lead

positionNew York, New York, United States
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$110K/yr - $185K/yr

Aurora is the operating system for high-performance living, empowering top founders, athletes, and family offices through a mobile app. The Member Relations Lead will manage member relationships and enhance the membership experience, working closely with the executive team to drive business development.

AutomotiveAutonomous VehiclesElectric VehicleTransportation
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Comp. & Benefits

Responsibilities

Own our end-to-end member relationship management, from first point of contact to renewal
Work directly with our Co-Founders, Founding Lifestyle & Travel Strategists, Product & Engineering team, and Operators to design, organize, and execute a high-performance business development and stellar ongoing membership experience function
Play a central role in building and growing the world's highest-impact member onboarding and experience function
Develop an ultra-high-performance member community that relies on our AI-first platform daily to master their relationships, exploration, and longevity

Qualification

Member relationship managementBusiness developmentAI system experienceHigh-performance community buildingLeadership skills

Required

Work Authorization Required
Experience in member relationship management
Strong business development skills
Ability to design and execute high-performance membership experiences
Experience working with cross-functional teams
Strong communication and interpersonal skills
Ability to work directly with senior leadership
Experience in a fast-paced startup environment
Proven track record of achieving performance targets

Benefits

Meaningful early equity at our ground-floor valuation with >100x upside potential
Intra-USA relocation package available

Company

Aurora

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Glassdoor3.7
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Aurora is building self-driving technology to operate multiple vehicle types, from freight-hauling trucks to ride-hailing passenger ones.
dateFounded in 2017
location
Pittsburgh, Pennsylvania, USA
people-size1001-5000 employees
web-link
https://aurora.tech

Funding

Current Stage
Public Company
Total Funding
$4.19B
Key Investors
UberSequoia Capital
2024-08-01Post Ipo Equity· $483M
2023-07-19Post Ipo Equity· $820M
2021-11-04Post Ipo Equity· $1.8B

Leadership Team

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Chris Urmson
CEO and co-founder
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David Maday
Chief Financial Officer
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Recent News

PR Newswire
McLeod Software Completes Integration of Aurora Driver Ahead of Schedule, Unlocking Autonomous Capacity for Carriers Nationwide
2026-01-16
Aurora Blog
Investing in the Future of Transportation, Aurora Raises over $530 million
2025-12-24
lsvp.com
Lightspeed Venture Partners portfolio- Aurora(Ravi Mhatre - Partner & Co-Founder, Raviraj Jain - Partner)
2025-12-24
Company data provided by crunchbase