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Serra Automotive Group · 3 months ago

Business Development Agent

Birmingham, AL

Full-time

Onsite

New Grad, Entry Level

$12/hr - $12/hr

Serra Automotive Group is seeking a Business Development Agent to act as a liaison between potential clients and the sales team. The role involves seeking new business opportunities, managing customer relationships, and boosting sales to contribute to long-term business growth.

AutomotiveCustomer ServiceRetail

Comp. & Benefits

Responsibilities

Insure all in-bound inquires are addressed in a timely manner

Follow up with customer daily to insure their needs met with the overall goal of setting a solid appointment for them to visit our dealership

Contact potential clients through calls, texts, and emails

Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers

Identify client needs and notate all communication in the CRM

Learn to isolate and overcome common objections

Complete all assigned daily tasks with the goal of setting a solid appointments for your customers to visit our dealership and allow our dedicated sales and management team to help them

Build long-term trusting relationships with customers

Set up meetings or calls between (prospective) customers and brand certified Sales Consultants

Report to the Business Development Manager on (weekly/monthly/quarterly) sales results