Tarter USA · 1 month ago
National Account Manager - Big Box Customers
Tarter USA is a company focused on serving national retail accounts, and they are seeking a National Account Manager to lead strategic direction and growth for big box customers. This role involves managing customer relationships, driving revenue, and ensuring operational excellence while collaborating with various internal teams and stakeholders.
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Responsibilities
Manage all aspects of national big box customer relationships, including sales strategy, program development, and operational execution
Develop comprehensive annual account plans with revenue targets, promotional strategies, and long-term growth objectives
Identify retail expansion opportunities within core categories and adjacent product lines
Lead line reviews, product resets, and major customer presentations
Drive omnichannel sales strategies, including in-store, e-commerce, and seasonal program planning
Collaborate with marketing to develop merchandising solutions, product packaging, and promotional campaigns tailored to big box retail environments
Monitor in-stock performance, fill rates, and POS trends to ensure optimal product availability and sales performance
Serve as a subject matter expert on retailer systems and processes (e.g., portals, scorecards, compliance programs)
Act as the primary point of contact for buyer teams, merchant groups, supply chain managers, and replenishment analysts within big box accounts
Build strategic, trust-based relationships that drive long-term customer loyalty
Conduct Quarterly Business Reviews (QBRs) to communicate performance, programs, and future growth strategies
Partner closely with internal operations and supply chain teams to meet customer service levels and compliance requirements
Assist with forecasting, demand planning, and new product launches
Collaborate with finance on pricing proposals, margin analysis, and customer profitability
Maintain accurate forecasts, track POS performance, and analyze customer data to identify trends and opportunities
Prepare detailed reporting for internal leadership on customer performance, risks, and competitive activity
Utilize CRM and retailer systems to maintain accurate account documentation
Qualification
Required
Proven success leading high-impact account relationships and driving revenue growth
Strong negotiation and relationship-building skills with senior retail decision-makers
Deep understanding of big box retail operations, merchandising, and supply chain principles
Excellent presentation abilities and communication skills
Ability to analyze POS data, develop insights, and translate them into sales strategies
Proficiency in retailer systems and CRM tools
Strong organizational skills with the ability to manage multiple priorities and deadlines
Willingness to travel as needed for customer meetings and industry events
Strategic Thinking – Builds forward-looking retail strategies based on data and customer needs
Customer Centricity – Focused on delivering value and solutions for major retail partners
Results Orientation – Consistently delivers on sales targets and growth plans
Cross-Functional Collaboration – Effectively partners with marketing, supply chain, operations, and finance
Problem Solving – Anticipates challenges and develops practical, timely solutions
Ownership & Accountability – Takes full responsibility for customer outcomes and communication
Preferred
Bachelor's degree in Business, Sales, Marketing, or related discipline
5+ years of sales or national account management experience, preferably with big box retailers
Prior experience selling into large retail chains (e.g., Home Depot, Lowe's, Tractor Supply, Walmart, Menards, etc.)
Manufacturing or consumer goods industry experience
Company
Tarter USA
Since 1945 farmers and ranchers around the world have counted on the Tarter family to help improve life on their land.
Funding
Current Stage
Late StageTotal Funding
unknown2023-04-03Acquired
Recent News
PR Newswire
2025-01-10
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