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TP · 1 month ago

Portuguese-Speaking Customer Experts for JTI - Relocation package to Greece

European Union

Full-time

Onsite

New Grad, Entry Level

TP is looking for Portuguese-speaking talents to join their JTI Customer Experts team, serving as the primary point of contact for customer requests. The role involves providing excellent customer service and resolving inquiries related to JTI's products.

CRMCustomer ServiceOutsourcingTechnical Support

Growth Opportunities

Responsibilities

Be the primary point of contact for customer requests, representing JTI, one of the world’s most esteemed companies in the tobacco industry

Utilize phone calls, e-mails and chats in order to provide a seamless customer experience

Respond to inquiries about JTI’s products

Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner

Turn every customer into a happy customer!

Qualification

Fluency in PortugueseVery good use of EnglishCustomer support experienceCommunication skillsProblem-solving mentalityTech savvinessLearning agilityPositive attitude

Required

Fluency in Portuguese

Very good use of English – both in written and spoken language

Highly developed communication skills

A genuine problem-solving mentality and a deep sense of ownership

Tech savviness and learning agility

A positive attitude

Preferred

Work experience as a customer support/customer care representative will be considered an asset

Benefits

Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)

Competitive monthly salary + 2 extra salaries per year

Refer-A-Friend : Bring your friends and receive great bonuses!

Health care benefits and numerous other discounts

Fully remunerated training by certified instructors

Special events as well as community & social responsibility initiatives

Free online Greek language courses

State of the art premises, providing a great working environment with relaxing break areas

The opportunity to work for a Great Place to Work-Certified Company