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Normet Group · 1 month ago

Technician, Service Execution Field Service East Coast

Elko, NV

Full-time

Onsite

Entry, Mid Level

Normet Group is a global technology company developing innovative solutions for mining, tunnelling, and construction. The Technician is responsible for the repair, commissioning, upfit, and training of Normet Equipment in a safe and timely manner, ensuring all equipment is in good working order and that mine personnel are properly trained.

ChemicalConstructionIndustrialIndustrial EngineeringMachinery ManufacturingManufacturing

Responsibilities

Conducts all tasks associated with the inspection, auditing, servicing, upfit, repair and/or overhaul of Normet’s new and used equipment and associated systems to the required standards and specifications

Maintains complete documentation for all machine and equipment regarding upfits, repairs, rebuilds and upgrades

Travels to customer locations to complete repairs as directed and in a timely and professional manner

Performs repairs or service on customer equipment at mine sites

Commissions new equipment at customer’s job site ensuring all equipment is in good working order, and mine personnel are trained on the proper use of the equipment. (At times there may be a need to perform these duties in other areas of North America.)

Coordinates with Manager for missing items or damaged items discovered during commissioning process. Completes production report and submits to Manager, Services Cluster

Offers both startup training and billable training as requested by Manager

Diagnoses and trouble shoots mechanical problems with the appropriate equipment to determine most efficient course of action

Recommends and explains additional repairs as appropriate

Modification and/or repair of vehicle systems including: chassis, driveline, engine, transmission, hydraulics, pneumatics, electrics

Testing and adjusting of all mechanical, hydraulic and pneumatic components and circuits

Wears necessary safety equipment each day to include hard hats, safety glasses, proper work boots, safety harnesses and any other safety equipment needed for the assigned job

Act and interact professionally and effectively both within a dedicated team and while working autonomously, both internally (business) and externally (customers & subcontractors)

Maintain Normet’s’ quality goals in the manufacturing area by reporting any non-conforming issues. Adding to the overall result by inputting ideas to the Continuous Improvement process

Finalizes repair order and completes service report in a timely manner. Coordinates with manager to ensure prompt billing of all parts, service and travel time

Coordinates with manager to obtain repair items, components and information as needed

Coordinates with manager to complete necessary warranty paperwork

Drives company vehicle in a safe and professional manner, observing all traffic laws and mine property regulations

Attend mechanical training seminars and refresher courses to ensure that skills are being refined and improved

Applies knowledge and abilities to perform technical repairs according to schedule

Performs other related duties as assigned

Qualification

Mechanical repairsHydraulic systemsPneumatic systemsElectrical systemsEquipment commissioningCustomer trainingTeam collaborationDocumentation skills

Required

Responsible for repair, commissioning, upfit and training of Normet Equipment in a safe and timely manner

Conducts all tasks associated with the inspection, auditing, servicing, upfit, repair and/or overhaul of Normet's new and used equipment and associated systems to the required standards and specifications

Maintains complete documentation for all machine and equipment regarding upfits, repairs, rebuilds and upgrades

Travels to customer locations to complete repairs as directed and in a timely and professional manner

Performs repairs or service on customer equipment at mine sites

Commissions new equipment at customer's job site ensuring all equipment is in good working order, and mine personnel are trained on the proper use of the equipment

Coordinates with Manager for missing items or damaged items discovered during commissioning process

Completes production report and submits to Manager, Services Cluster

Offers both startup training and billable training as requested by Manager

Diagnoses and trouble shoots mechanical problems with the appropriate equipment to determine most efficient course of action

Recommends and explains additional repairs as appropriate

Modification and/or repair of vehicle systems including: chassis, driveline, engine, transmission, hydraulics, pneumatics, electrics

Testing and adjusting of all mechanical, hydraulic and pneumatic components and circuits

Wears necessary safety equipment each day to include hard hats, safety glasses, proper work boots, safety harnesses and any other safety equipment needed for the assigned job

Act and interact professionally and effectively both within a dedicated team and while working autonomously, both internally (business) and externally (customers & subcontractors)

Maintain Normet's quality goals in the manufacturing area by reporting any non-conforming issues

Finalizes repair order and completes service report in a timely manner

Coordinates with manager to ensure prompt billing of all parts, service and travel time

Coordinates with manager to obtain repair items, components and information as needed

Coordinates with manager to complete necessary warranty paperwork

Drives company vehicle in a safe and professional manner, observing all traffic laws and mine property regulations

Attend mechanical training seminars and refresher courses to ensure that skills are being refined and improved

Applies knowledge and abilities to perform technical repairs according to schedule

Performs other related duties as assigned