Benchmark Hospitality at DU · 2 months ago
Catering Sales Manager
Virginia Guesthouse at UVA
Full-time
Hybrid
Entry, Mid Level
2+ years expPyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment. The Catering Sales Manager will proactively secure new catering business, maintain strong client relationships, and ensure successful event execution.
Hospitality
Responsibilities
Proactively solicit and secure new catering business through prospecting, networking, and industry engagement
Cultivate and maintain strong relationships with corporate, social, and event clients to drive repeat and referral business
Prepare customized proposals, cost estimates, contracts, and Banquet Event Orders (BEOs) in an accurate and timely manner
Negotiate function space, food and beverage minimums, and related services within established departmental guidelines
Conduct site visits, client presentations, and pre-event meetings to showcase the property and finalize event details
Partner with the Director of Event Planning to align event bookings with hotel occupancy and profitability goals
Serve as the primary contact for clients from initial inquiry through event completion, ensuring all details are clearly communicated and executed
Collaborate with internal departments (Culinary, Banquets, Rooms, Front Office, and Accounting) and external vendors to deliver flawless events
Oversee the creation and distribution of BEOs, rooming lists, and other event documentation to ensure accuracy and operational readiness
Attend and oversee key events as required, including weekends or holidays, to ensure client satisfaction and service excellence
Support billing accuracy by coordinating deposits, final payments, and post-event reconciliations with accounting
Maintain active involvement in local and regional networking opportunities, industry associations, and community events
Stay informed on catering and event trends, competitor offerings, and industry’s best practices to ensure a competitive advantage
Contribute to marketing initiatives, familiarization events (FAMs), and social media efforts that highlight the property’s catering capabilities
Utilize the hotel’s CRM or sales system (Delphi or similar) to document leads, client communications, contracts, and follow-up actions
Provide accurate reporting on sales activity, forecasting, and performance metrics as requested by the Director of Event Planning
Support the annual strategic sales planning process by identifying new opportunities and revenue-enhancing initiatives
Qualification
Required
Proficiency with Microsoft Office and CRM/sales management systems
Highly organized, detail-oriented, and adept at managing multiple projects simultaneously
Strong negotiation, presentation, and communication skills (verbal and written)
Minimum of 2 years of progressive catering sales experience in a full-service hotel, resort, or high-end event venue
Proven track record of achieving sales goals and maintaining strong client relationships
Flexibility to work evenings, weekends, and holidays as business demands
Preferred
Delphi experience preferred
Benefits
Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Ongoing training and development opportunities
Company
Benchmark Hospitality at DU
Benchmark Hospitality is a hospitality management company that manages over 50 properties across the USA and international.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase