Zurich North America · 1 day ago
Auto Claims Specialist II
Gold River, CA
Full-time
Hybrid
Mid Level
$59K/yr - $96K/yr
3+ years expZurich North America is a leader in risk management, and they are seeking a Litigation Claims Specialist to join their Auto Bodily Injury Team. The role involves managing commercial line auto claims, ensuring adherence to claims-handling protocols, and delivering customer-focused service.
CommercialFinancial ServicesInsurance
No H1B
Responsibilities
Manage commercial line auto claims of low to moderate complexity and exposure within specific authority limits
Include auto property damage and injury claims both litigated and non litigated
Uninsured and underinsured motorist claims
Adhere to established claims-handling protocols
Deliver efficient, customer-focused service
Qualification
Required
Bachelor's Degree with 3+ years of experience in Claims or Insurance
Zurich Certified Insurance Apprentice (including an Associate Degree) with 3+ years of experience in Claims or Insurance
Completion of the Zurich Claims Training Program with 3+ years of experience in Claims or Insurance
High School Diploma (or equivalent) with 5+ years of experience in Claims or Insurance
Must obtain and maintain required adjuster license(s)
Knowledge of insurance regulations, markets, and products
Proficiency in Microsoft Office
Preferred
3–5 years' experience handling commercial auto litigated claims
Experience managing bodily injury and litigated claims
Familiarity with uninsured and underinsured motorist coverage
Strong verbal and written communication skills
Proven analytical, critical thinking, and problem-solving abilities
Effective time management, prioritization, and multi-tasking skills
Experience working collaboratively within a team and building cross-functional relationships
Proficiency in explaining complex financial and/or actuarial concepts
Ability to assess scope and exposure for moderately complex claims
Understanding of the reserving process for indemnity and expense to analyze potential claim exposure
Skill in developing and executing negotiation strategies for claim resolution
Benefits
Short-term incentive bonus of 10%
Competitive pay and comprehensive benefits for employees and their families
Company
Zurich North America
Zurich American Insurance is an international commercial property-casualty insurance provider. It is a sub-organization of Zurich Insurance Group.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
James Bracken
Chief Financial Officer
Ann Chai
Chief Risk Officer
Recent News
2026-01-06
2026-01-06
2025-12-25
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