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Koniag · 5 months ago

Tier 3 Level Enterprise Management OSD Support Services

San Antonio, TX, USA

Full-time

Onsite

Senior Level, Lead/Staff

8+ years exp

Koniag Data Solutions, LLC is a Koniag Government Services company, seeking a Tier 3 Level Enterprise Management OSD Support Services professional to support their government customer at Joint Base San Antonio, TX. The role involves providing expert-level support for the Defense Health Agency's Operating System Deployment services and leading efforts in designing, implementing, and maintaining OSD solutions across a global network.

Financial ServicesImpact InvestingWealth Management

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Provides expert-level support and leadership for the Defense Health Agency's Operating System Deployment (OSD) services within the Enterprise Management framework

Serves as a top-tier specialist in designing, implementing, and maintaining advanced OSD solutions across the DHA's global network, encompassing military hospitals, medical clinics, and dental clinics

Develops and oversees sophisticated OSD strategies and methodologies to ensure efficient, secure, and standardized operating system deployments across approximately 250,000 end-user devices and 3,000 physical and virtual servers at 250 sites worldwide

Aligns OSD processes with DHA's architectural and technical designs for IT infrastructure systems, ensuring compliance with DoD cybersecurity requirements, Risk Management Framework (RMF), and various DoD strategies including Zero Trust, ICAM, Digital Modernization, and Cybersecurity Reference Architecture

Leads efforts in automating and optimizing OSD processes, leveraging advanced scripting, imaging technologies, and deployment tools to improve efficiency, reduce downtime, and enhance security

Develops and maintains complex OSD task sequences, images, and driver packages to meet the diverse needs of DHA's IT environment

Provides expert-level support for integrating OSD with other enterprise management systems, including identity and access management, security controls, and application deployment

Plays a crucial role in planning and executing large-scale OS migrations and upgrades across the DHA network. Manages and optimizes the OSD aspects of the common system framework for centrally deploying, supporting, and monitoring operating systems

Ensures all OSD solutions maintain high availability, reliability, and security across DHA's environments

Contributes significantly to Configuration Management, Change Management, and Knowledge Management processes, developing comprehensive technical documentation for all OSD procedures and best practices

Participates in the accreditation of operational environments, ensuring deployed operating systems meet all necessary security and compliance standards

Works independently, providing guidance to lower-tier OSD teams and collaborating with other high-level technical experts across various IT disciplines

Must be prepared to support 24-hour operational requirements as needed and contribute to maintaining the stability and continuity of the DHA's IT services

Qualification

Operating System DeploymentAdvanced ScriptingCybersecurity ComplianceEnterprise Management SystemsConfiguration ManagementChange ManagementTechnical DocumentationPublic Trust EligibilityMilitary ExperienceHealthcare ExperienceTeam LeadershipProblem SolvingCollaborationCommunication

Required

Ability to obtain a public trust

Bachelor's degree in Computer Science, Information Technology, or a related technical field

8-10 years of progressive experience in enterprise operating system deployment and management, with at least 5 years in a Tier 3 or equivalent senior technical role

Extensive experience in managing complex, large-scale OSD projects, preferably in military or healthcare settings

Demonstrated expertise in advanced OSD techniques, automation tools, and implementation of enterprise-wide deployment solutions

Preferred

Advanced degree (Master's) preferred

Relevant high-level certifications (e.g., Microsoft Certified: Enterprise Administrator Expert, MCSE: Core Infrastructure, or equivalent) are highly desirable