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Capital One · 1 month ago

Principal Coordinator, Security Operations Specialist I, Global Workplace Services

Chicago, IL

Full-time

Onsite

Entry, Mid Level

$57K/yr - $65K/yr

2+ years exp

Capital One is a company focused on innovation and creating secure environments. The Principal Coordinator, Security Operations Specialist will manage day-to-day activities in the Global Security Operation Center, ensuring safety and security by evaluating hazards and threats to the company.

BankingCredit CardsFinanceFinancial Services

Comp. & Benefits

No H1B

Responsibilities

Care for incident intake and documentation by responding to incoming security concerns and documenting outcomes

Address critical response communications, monitoring and responding to calls for service and information from security related technology systems, including but not limited to phone, email, and emergency mass notification tools

Monitor a wide network of security alarms, cameras and various intelligence resources to identify and resolve physical security threats

Synthesize large amounts of information quickly

Create a comprehensive records of security-related incidents

Coordinate routine and critical incident communications

Understand the proper use of security related tools and procedures

Escalate to supervisors when appropriate

Implement security and access control procedures

Assist with physical security validations, database management, intelligence analysis and intelligence product development and delivery

Provide physical security response support and monitoring specific to the facility where the SOC is located

Support general security, first responder and law enforcement engagement

Qualification

Security operations experienceEmergency communication operationsSituational awareness toolsMicrosoft OfficeGoogle SuiteLaw enforcement experienceMilitary experienceCorporate Security experienceBusiness Continuity experienceRisk management experienceEmergency Management experienceCustomer Service experience

Required

At least 2 years of experience in one or more of these fields: Law enforcement, Military, Corporate Security, Business Continuity, Risk, Emergency Management or Customer Service

At least 1 year of security operations experience

At least 1 year of experience with Microsoft Office or Google Suite