Rain · 1 month ago
Implementation Manager
New York, NY
Full-time
Hybrid
Mid, Senior Level
$120K/yr - $200K/yr
4+ years expRain is a company focused on rebuilding global financial infrastructure through the use of stablecoins. They are seeking a detail-oriented Implementation Manager to integrate enterprise clients and enhance the onboarding process while collaborating with cross-functional teams to ensure a seamless experience for partners.
BlockchainCryptocurrencyDecentralized Finance (DeFi)FinTechWeb3
Responsibilities
Facilitate the integration of key company accounts into the platform, ensuring a smooth transition and troubleshooting any issues
Collaborate with internal teams to understand customer needs and tailor solutions to ensure successful onboarding
Analyze product performance and track metrics to identify opportunities for improvement during the onboarding process
Train product analysts on onboarding best practices
Support the design of onboarding workflows for new business customers
Provide data-driven insights to enhance the user experience and ensure companies are making the most out of Rain's products
Work with product managers to define business requirements for onboarding and create user stories
Use analytics tools to track and measure the success of onboarding processes and report key findings to stakeholders
Qualification
Required
Bachelor's degree in Business, Analytics, Economics, or a related field
4-8 years of experience in a product analyst or similar role, preferably at a Fintech or BaaS company
Strong analytical and problem-solving skills, with the ability to work with complex data sets
Experience with product analytics tools
Excellent communication skills and ability to work cross-functionally with diverse teams
Ability to work independently and take ownership of tasks while collaborating with team members
Preferred
Experience in the financial services or credit card industry
Familiarity with SQL and other data query tools
Knowledge of customer onboarding best practices in a tech-driven environment
Benefits
Top-tier coverage: We cover 95% of Medical, Dental, and Vision premiums.
401(k) with matching: Invest in your future, just like we’re investing in ours.
Ownership that matters: Every team member gets equity because we believe in building together.
Work your way: Flexible hybrid setup with a prime SoHo office for NYC-based teammates.
Unlimited PTO: Because time to rest and reset is just as important as time to ship.
Product-first perks: Monthly budget to test our cards and features like a real user.
Wellness support: Monthly stipend to spend on fitness, therapy, or whatever keeps you thriving.
Home office setup: One-time stipend to create a space that works for you.
Team connection: Frequent company events, team dinners, and offsites to stay connected.
Company
Rain
Rain is a stablecoin infrastructure platform offering wallets and global transfers through a unified API for enterprises and neobanks.
51-200 employees
H1B Sponsorship
Rain has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (1)
2022 (1)
2021 (1)
Funding
Current Stage
Growth StageTotal Funding
$332.5MKey Investors
ICONIQ CapitalSapphire VenturesNorwest
2026-01-09Series C· $250M
2025-08-28Series B· $58M
2025-03-24Series A· $24.5M
Leadership Team
Farooq Malik
Co-Founder and CEO
Charles Yoo-Naut
Co-Founder and CTO
Recent News
2026-01-12
2026-01-11
Company data provided by crunchbase