DXC Technology · 1 day ago
Senior Analyst, BPS Learning & Operational Support.
Nashville, TN
Full-time
Hybrid
Mid, Senior Level
3+ years expDXC Technology is committed to fostering an inclusive environment where everyone can thrive. The Senior Analyst, BPS Learning & Operational Support will analyze business processes, support process improvement initiatives, and evaluate customer satisfaction to enhance overall client experience.
AnalyticsConsultingInformation TechnologyInsurTechOutsourcingSecuritySoftware Engineering
Responsibilities
Analyze business processes and assist in identifying areas for improvement to enhance customer and client experience
Provide support in process improvement initiatives under the guidance of senior team members
Collect and analyze performance data to evaluate customer and client satisfaction
Collaborate with team members on project tasks to ensure successful execution
Document process changes and improvements for future reference
Communicate process-related insights and recommendations to stakeholders
Learn and apply process optimization methodologies effectively
Stay informed about industry trends related to customer experience
Qualification
Required
Bachelor's degree in a relevant field or equivalent combination of education and experience
Typically, 3+ years of relevant work experience in industry, with a minimum of 1 year in a similar role
Proven experience in business process services and data analysis
Proficiencies in data manipulation and interpretation
Experience using SharePoint and Microsoft's Power Platform
A continuous learner who stays abreast with industry knowledge and technology
Company
DXC Technology
DXC Technology is an IT and consulting services company that offers insurance software, security, and application development services.
10001+ employees
H1B Sponsorship
DXC Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (51)
2024 (78)
2023 (175)
2022 (146)
2021 (123)
2020 (183)
Funding
Current Stage
Public CompanyTotal Funding
$755.01M2025-12-02Post Ipo Debt· $755.01M
2017-04-03IPO
Leadership Team
Raul Fernandez
President and Chief Executive Officer
Kaveri Camire
SVP and Chief Marketing Officer
Recent News
2026-01-08
2026-01-07
Company data provided by crunchbase