CLIENT SUPPORT SERVICES SPECIALIST, T. jobs in United States
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NEOGOV · 1 month ago

CLIENT SUPPORT SERVICES SPECIALIST, T.

positionCity of Miami, FL
timeFull-time, Contract
remoteOnsite
seniorityEntry, Mid Level
money$46K/yr - $64K/yr
date2+ years exp

NEOGOV is seeking a Client Support Services Specialist to provide specialized support and assistance in client services functions. The role involves meeting with clients, assisting with housing needs, and ensuring compliance with program guidelines while acting as a liaison between clients and landlords.

GovTechHuman ResourcesInformation TechnologySoftware
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H1B Sponsor Likelynote

Responsibilities

Meeting with clients to determine program eligibility
Assisting clients with housing needs
Explaining and applying rules, regulations, and policies of the department and program guidelines to clients and landlords
Serving as a liaison between landlords and clients, and follows up and resolves any complaints
Composing letters informing landlords and/or clients about any changes in services, violations, disciplinary actions, etc
Conducting research for the purpose of tracking client support services
Preparing and distributing data through the use of software compatible with Federal, State and local grant tracking systems
Researching and compiling data for special reports and projects
Providing client service assistance in line with the different programs
Performing other related work as required

Qualification

Client support servicesSection 8 program experienceHOPWA program experienceData analysisBilingual (English/Spanish)Research skillsCommunication skillsProblem-solving skills

Required

A minimum of 60 college credits
Considerable two (2) years experience working directly with clients receiving assistance through the Section 8 and/or HOPWA programs
Equivalent combination of education and experience beyond a high school diploma or its equivalent and one (1) year of the required experience mentioned above
Proof of education in the form of a transcript showing a minimum of 60 college credits or its equivalent
To qualify under the equivalency clause, applicant must provide proof of education in one or more of the following applicable forms: copy of high school diploma or equivalent, transcript showing at least 60 college credits, Associate's degree or Bachelor's degree or higher in an unrelated field

Preferred

Proficiency in English/Spanish

Benefits

Medical insurance

Company

NEOGOV

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NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
dateFounded in 1999
location
El Segundo, California, USA
people-size501-1000 employees
web-link
http://www.neogov.com

H1B Sponsorship

NEOGOV has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Recent News

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Company data provided by crunchbase