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Experior Financial Group · 1 month ago

Commission Manager

United States

Full-time

Remote

Mid, Senior Level

$95K/yr - $105K/yr

3+ years exp

Experior Financial Group Inc. is looking for an experienced and dynamic Commission Manager to lead their USA Commissions Department. In this role, you will oversee the daily operations, ensuring accuracy and efficiency in commissions tasks while mentoring a team of Commissions Administrators.

Financial ServicesInsuranceLife Insurance

Growth Opportunities

No H1B

Responsibilities

Lead and oversee the daily operations of the USA Commission Department, ensuring all commission-related tasks are executed with accuracy and efficiency

Supervise the commission statement reconciliation process, including the collection, processing, and input of commission data from various insurance carriers

Ensure timely and accurate reconciliation of bank deposits, with all payroll submissions to the Finance department completed on designated payroll days

Manage and monitor the responses of Commissions Administrators to agent inquiries, ensuring that all interactions are timely, accurate, and professional

Address and resolve escalated agent inquiries promptly, ensuring a high level of service and customer satisfaction

Collaborate with internal teams to maintain and update the Commissions Department's process manual, ensuring all procedures are documented and followed consistently

Identify opportunities for process optimization and technological improvements that will enhance operational efficiency and accuracy

Lead, mentor, and support a team of Commissions Administrators, providing resources, guidance, and development opportunities to enhance individual and team performance

Monitor and assess team performance throughout the year, providing constructive feedback and applying corrective measures when necessary. This includes conducting annual performance reviews and addressing performance issues as they arise

Oversee the onboarding processes for new team members, ensuring that new hires are properly integrated into the team and equipped to perform their roles effectively

Conduct training sessions for new staff, ensuring they are well-versed in department processes and tools

Manage team attendance, including tracking vacation and sick days using, ensuring accurate record-keeping

Lead weekly department meetings to discuss priorities, key updates, and departmental goals. Ensure that all team members are aligned on expectations and project timelines

Serve as a key point of contact for the management team, providing regular updates on department progress, team performance, and any potential challenges

Provide support for any other commissions-related tasks or projects as requested by company leadership or executives

Collaborate with other departments to ensure that commission processes align with overall company objectives and contribute to operational success

Qualification

Commission management experienceProficient in ExcelLeadership experienceAnalytical skillsOrganizational skillsBilingual in SpanishCommunication skillsTime-management skills

Required

Minimum of 3-5 years of experience working in a commissions department within an IMO or insurance carrier is required

Minimum of 2-3 years of experience in a management or leadership position is required

Proven ability to lead, manage, and develop a high-performing team

Proficient in Excel and other software platforms

Strong verbal and written communication skills, with a focus on providing clear, concise, and professional interactions with both internal and external stakeholders

Exceptional organizational and time-management skills, with a strong ability to prioritize and manage multiple tasks simultaneously while meeting deadlines

High level of accuracy in managing and reconciling financial data and commission statements

Strong analytical and problem-solving skills, with the ability to identify and address issues effectively

Must reside and be authorized to work in the USA