DXC Technology · 5 days ago
Life Insurance Client Contract Invoicing
Nashville, TN
Contract
Onsite
Senior Level
5+ years expDXC Technology is a leading global technology services company. The Client Life Cycle Support Client Contract Billing Analyst is responsible for interpreting and implementing all contractual invoicing requirements, ensuring compliance with contract agreements, and maintaining accurate billing processes.
AnalyticsConsultingInformation TechnologyInsurTechOutsourcingSecuritySoftware Engineering
Responsibilities
Collaborate and participate in meetings with CSM (Customer Service Manager), ADL (Account Delivery Lead), AGM (Account General Manager), and the Corporate Billing teams to ensure the client is invoiced according to the contract agreement
Review the contract invoicing requirements for implementation feasibility
Track contract changes and expiration dates to ensure DXC is in compliance. This includes change controls, settlement agreements, amendments but is not limited to this list
Review and understand contract for all deliverables and requirements (Transition Fees, Policy Counts, T&M Labor, SLA Requirements, Pass-Through Expense, CPI language, Erroneous Payments), but not limited to this list
Work with Billing Manager and CSM to create or change charge codes for billing purposes (Work Breakdown Structure)
Review T&M Labor and work with WBS owner or CSM for any labor adjustments prior to invoicing the client to ensure accurate and timely billing
Determine labor rates based on job descriptions or roles. Work with the CSM to obtain approval. Once approval is obtained, submit the bill rate changes in the current invoicing system (SAP)
Download the billing system (SAP) reports and verify if vendor expenses should be passed through to the client or are non-billable and thus an expense to DXC based on the contract language. Once that is complete, validate/review each vendor invoice for accuracy
Maintain and update Consumer Price Increase (CPI) changes, submit the rate changes (PHRate file) for the CPI changes as needed
Update and trend policies and transaction counts monthly to ensure all charges have been included in the monthly client invoice
Calculate the SLA (Service Level Agreement) penalties per the terms of the contract monthly with either a monthly or annual penalty payout to the client
Verify the Improper Disbursement penalty report provided by the business owner is in line with the contract language to determine the accuracy of the reported penalty payout to the client
Create and submit volumes files for policy count invoicing for upload to SAP
Review and approve consumption in the billing system. Review and balance draft invoices and obtain stakeholder approval to generate the final invoice
Prepare client package for delivery and/or upload to client Accounts Payable site
Collaborate with the client and CSM to ensure current POs are obtained for invoicing
Maintain and update client invoicing procedures for the assigned clients
Analyze the cost per policy report for trending anomalies: research all trending anomalies and follow-up on all vendor issues
Assist with investigating and resolving Accounts Payable or Accounts Receivable issues
Work with the procurement team to ensure all purchase orders are processed against the correct client, and that the correct charge code is used
Prioritize action steps and workload with minimal supervision to meet deadlines
Resolve issues related to customer billing and any other items within the billing team’s control
When required, assist the AP Team, AR Team, CSM, ADL or/and AGM with complex billing disputes by being able to draw on knowledge of contractual obligations related to invoicing and forensic analysis to substantiate the billing elements
Assist with vendor invoice cost code allocation when needed
Assist Billing Manager, Billing Lead, and team when needed
Any additional responsibilities requested by Management or the team lead
Qualification
Required
Bachelor's degree in Business, Finance, or Accounting, or equivalent work experience
A minimum of 5 years' experience in client invoicing or a similar role
A minimum of 3 years' experience in Accounts Payable & Accounts Receivable processing
A minimum of 3 years of interpreting and executing contract requirements for client invoicing
Advanced Microsoft Excel knowledge, understanding and utilizing formulas (complex formulas), pivot tables, and data compilation and analysis
Intermediate English language communication skills (verbal and written)
Ability to troubleshoot computer
Ability to prioritize, plan and organize work requirements to meet assigned deadlines
Ability to respond quickly and offer solutions to customers' requests
Able to work independently and with a team, under minimal supervision
Detail orientated with excellent follow-through skills
Ability to work flexible hours
Ability to multi-task, prioritize in a challenging environment
Comfortable dealing with people of all levels within an organization
Ability to accept direction, apply defined business rules, and follow defined processes
Intermediate people skills to interact with customers and team members
Intermediate analytical and problem-solving skills
Preferred
Knowledge of SAP Accounting System is a plus
Company
DXC Technology
DXC Technology is an IT and consulting services company that offers insurance software, security, and application development services.
10001+ employees
H1B Sponsorship
DXC Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (51)
2024 (78)
2023 (175)
2022 (146)
2021 (123)
2020 (183)
Funding
Current Stage
Public CompanyTotal Funding
$755.01M2025-12-02Post Ipo Debt· $755.01M
2017-04-03IPO
Leadership Team
Raul Fernandez
President and Chief Executive Officer
Kaveri Camire
SVP and Chief Marketing Officer
Recent News
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