Apply on Employer Site

Surgery Partners, Inc · 1 month ago

Director of Clinical Operations and Performance Outcomes

Nashville, Tennessee, United States

Full-time

Hybrid

Director/Executive

7+ years exp

Surgery Partners, Inc. is seeking a Director of Clinical Operations and Performance Outcomes to lead efforts in measuring and improving performance across various domains. This role will focus on enhancing patient care quality and operational efficiency while ensuring compliance with regulatory standards.

Health CareHospitalMedicalMedical DeviceWellness

Responsibilities

Develop and execute a strategic framework for performance outcomes, aligning with the organization’s mission, vision, and strategic goals

Identify key performance indicators (KPIs) and benchmarks to measure success across clinical, operational, and financial areas

Ensure organizational performance initiatives meet or exceed standards set by accrediting bodies, regulatory agencies, and payers

Monitor healthcare trends and industry benchmarks to maintain competitive and compliant performance standards

Partner with executive leadership to align performance outcomes with organizational priorities

Serve as a trusted advisor, providing data-driven insights and recommendations to guide decision-making

Oversee the collection, analysis, and interpretation of performance data from clinical and operational systems

Develop dashboards and reports to communicate progress on performance goals to leadership and stakeholders

Lead enterprise-wide initiatives to improve performance in key areas such as patient safety, quality of care, operational efficiency, and cost containment

Apply Lean, Six Sigma, or other performance improvement methodologies to drive sustainable change

Establish annual performance goals in collaboration with clinical and operational leaders

Regularly monitor progress, identify gaps, and implement corrective actions as needed

Work closely with clinical, administrative, and financial teams to align performance improvement efforts across the organization

Foster collaboration across departments to eliminate silos and achieve shared goals

Engage patients, families, and caregivers in performance improvement efforts, ensuring that initiatives are patient-centered and outcome-driven

Train and mentor staff and leaders on performance measurement and improvement methodologies

Communicate performance goals, progress, and outcomes effectively across the organization

Provide resources and mentor staff working in hospital ancillary departments

Ensure performance metrics and improvement initiatives comply with regulations set by The Joint Commission, CMS, and other relevant agencies

Collaborate with quality and risk management teams to align performance outcomes with patient safety and quality improvement efforts

Conduct regular reviews of clinical outcomes and patient satisfaction to identify areas for enhancement

Qualification

Healthcare performance improvementData analyticsLeadership experienceLean methodologySix Sigma certificationPerformance improvement toolsAnalytical thinkingCommunication skillsProject managementCollaborationAttention to detail