NEOGOV · 2 months ago
CJS Case Services Specialist
Castle Rock, CO
Full-time
Onsite
Entry Level
$46K/yr - $62K/yr
2+ years expNEOGOV is a company associated with Douglas County Government, which is seeking a CJS Case Services Specialist. This role provides clerical and administrative support to case workers and involves direct contact with clients, assisting with crisis hotline inquiries, records procurement, and case management within the child welfare process.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Answers telephone and greets the public, provides accurate program information, convey messages, and participate in the affective resolution of problems and complaints
Utilizes and accesses the State of Colorado’s database to follow and record next court date information and decipher disposition information for program enrollment. Performs complex clerical tasks: compiles, verifies, and maintains records on the Division’s automated computer system. May process invoices and purchase orders associated with the programs operating out the Community Justice Service Department
Maintains and is responsible for receiving and recording program fees associated with Pretrial Release Supervision, In-home Detention, DCMOP and Community Service programs. Maintains an accurate account of the Division’s petty cash
Interprets minute orders to accurately assess and setup pretrial release, DCMOP, community service and in-home detention clientele on the Division’s automated computer system. Prepares physical files and initial paperwork for CJS Officers
Receives referrals from the District/County courts, Probation Officers, and other criminal justice entities for defendants who are court ordered to complete community service hours. Interviews, screens, and places defendants in appropriate nonprofit agencies to complete their community service hours
Maintains a caseload monitoring client performance with referral agency and prepares written reports indicating the client’s compliance or noncompliance with the Useful Public Service / Alternative Services program. May assist Community Justice Services Officers with a variety of caseload management responsibilities
May have increased responsibilities in case management and resolving system related problems and procedures
Other duties as assigned, including: Respond to clients/community members requesting assistance in the front lobby. Participate in team meetings, trainings, outside meetings, and audits as requested
Qualification
Required
High school diploma or GED
A minimum of two (2) years working in human services, social services setting or related equivalent
A combination of education and experience may be considered
Successful completion of a criminal background check including fingerprinting through a national database
Successfully completing CJIS training
Benefits
Medical/Dental/Vision
10 ½ paid holidays each year + a floating holiday
9 hours of paid vacation per month
8 hours of paid sick time per month
Medical insurance employees can choose from three plan options: United Healthcare Doctors Plan, United Healthcare HDHP Plan or United Healthcare Choice Plus Plan.
Life insurance 1.5 times employee salary at no cost to employee
Short-term and long-term disability at no cost to employee
Mandatory retirement – defined contribution of 8% - matched at 8%
Annual performance reviews with potential for an increase
Dental, vision, accident/critical illness insurance, tuition reimbursement, and employee training
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase