Big Stone Therapies, Inc. ยท 1 month ago
Clinic Administrative Assistant
Marshall, MN
Full-time
Onsite
New Grad, Entry Level
$18/hr - $21/hrBig Stone Therapies is currently seeking a full-time Clinic Administrative Assistant to join their team at their rehabilitative therapy clinic in Marshall, MN. The role involves scheduling patient appointments, providing excellent customer service, and performing various administrative tasks to support clinic operations.
Health CareMedicalRehabilitation
Responsibilities
Schedule new referrals. Gather and verify demographic and insurance information
Schedule, reschedule, and cancel patient appointments as required
Monitor patient schedule to maximize productivity
Perform patient appointment reminder
Provide instructions to patients to ensure they are prepared for appointments
Resolve scheduling conflicts as they occur
Assess staffing needs for high and low census times
Communicate with therapists about schedules, patients, and any changes
Schedule all other non-patient care time. (Meetings, care conferences, PTO, etc.)
Demonstrate excellent customer service in all interactions with patients, visitors, referral sources, co-workers, and all other parties
Courteously receive and respond to incoming telephone calls and emails
Maintain the appearance of the waiting room
Maintain confidentiality and security of Protected Health Information
Distribute mail
Scan, fax, and print documents
Clean/sanitize clinic areas as required
Orders supplies and maintain stock levels as required
Maintain patient charts
Opening and closing duties
Attend meetings as required
Other clinic duties as assigned
Qualification
Required
high school graduate or equivalent
Strong computer skills to include proficiency in Microsoft Office products, the Internet, and the ability to learn new systems
Excellent verbal and written communication skills to interact with patients and co-workers in a professional manner
Excellent phone etiquette and in-person customer service abilities
Able to adapt and thrive in a changing and fast paced environment
Preferred
two-year degree in a related field
previous setting or other customer service-related field
Benefits
Health, Dental, Vision, Life, Short-Term Disability insurance options
Flexible Spending Plan(s)
401k with employer contribution
8 paid holidays (including your birthday!)
Generous paid time off accrual
Earned Sick and Safe Time
401(k)
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Company
Big Stone Therapies, Inc.
Big Stone Therapies, Inc.
Founded in 1990
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Wade VanDover
President/CEO
Jason Breuer
COO
Company data provided by crunchbase