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Penn State University · 1 month ago

Education Program Coordinator, Professional Personnel Development Center

University Park, PA

Full-time

Hybrid

Entry Level

$38K/yr - $56K/yr

2+ years exp

Penn State University is seeking an Education Program Coordinator for the Professional Personnel Development Center to provide comprehensive academic, administrative, and programmatic support. The role involves coordinating professional development programs, managing course logistics, and ensuring compliance with educational standards.

Higher Education

No H1B

Responsibilities

Coordinate and assist with planning and registration for non-credit, off-campus, and online professional development programs for Career and Technical Educators

Build and maintain course schedules in LionPath (Penn State’s student information system)

Support intakes for all new applicants seeking Pennsylvania Career and Technical Certification; respond to certification inquiries

Assist students with course selection and registration in required certification courses

Provide administrative support to tenure-track and adjunct faculty teaching in Workforce Education and Development programs

Assist with registration and enrollment for the Nurse Aide Instructor Course and other professional development programs, such as the Outreach Professional Development Alliances

Manage course and event databases, track participant information, and process and distribute certificates of completion

Coordinate logistics for workshops, conferences, and events, including venue identification, registration setup, agenda preparation, and on-site support

Create and distribute event-related communications and announcements

Process ACT 48 hours and maintain accurate records of educator credits

Ensure participant and event documentation is complete, current, and compliant with reporting requirements

Compile and organize data for internal and external reporting and accreditation purposes

Assist in developing and distributing a quarterly newsletter to stakeholders

Contribute to social media content that promotes PPDC programs, services, and events

Update and maintain the PPDC website to ensure accurate and timely information is available

Prepare printed and digital materials for professional development sessions and workforce education courses

Coordinate exhibit schedules and ensure displays and promotional materials are event-ready

Maintain office supply inventory; support daily office opening and closing procedures

Provide general administrative assistance to PPDC staff, including scheduling, correspondence, and record maintenance

Qualification

Microsoft ExcelInterpersonal skillsCommunication skillsCustomer serviceProject managementOffice 365 proficiencyTeam collaborationProblem-solvingInitiativeWritten communication

Required

Exceptional interpersonal and communication skills, with a demonstrated capacity for patience, empathy, and professionalism when engaging with individuals with varied personalities and needs

Excellent written communication skills

Driven to provide outstanding customer service

Proven ability to work collaboratively in a team-oriented environment

Ability to manage multiple tasks and priorities

Demonstrated ability to take initiative, with a proactive approach to launching projects and driving tasks forward

Proven capacity to work independently, including seeking out information and solving problems resourcefully

Experience maintaining spreadsheets and using Microsoft Excel or similar software

Basic proficiency with other Microsoft Office 365 products (e.g., Word, Outlook, Teams)

General Equivalency Diploma (GED) or High School (HS) 2+ years of relevant experience; or an equivalent combination of education and experience accepted