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Atlanta Braves · 1 month ago

Technology Process Analyst

Atlanta, GA

Full-time

Onsite

New Grad, Entry Level

The Atlanta Braves are seeking a Technology Process Analyst to work closely with the Head of Technology in designing and implementing a Process Excellence Program for their Technology Services team. The role involves process flow design, benchmarking, and continuous process improvement using Lean and Agile methodologies, with a strong focus on change management and communication.

Media and EntertainmentSports

Growth Opportunities

Responsibilities

Develop a Process Excellence Strategy and Roadmap that includes people, process, and tools necessary to create a culture of CPI and Operational Excellence

Create a repository of all technology department documents with change controls

Create roadmap and action plan for key processes, using prioritization methodology based on revenue, cost, and user experience impact

Expand upon Key Performance Indicators (KPI’s) and benchmarks for key processes through collaboration with subject matter experts (SME’s)

Create Continuous Process Improvement program using Lean and Agile methodologies to optimize the operating environment

Implement operating cadence including scorecards to track results and impact (financial, operational, and user experience)

Identify and implement automation and tools

Manage Change Management policies and procedures for the department

Qualification

Lean methodologiesAgile methodologiesProcess ManagementSQLTableauSalesforce.comWorkdayProject ManagementAnalytical skillsMicrosoft SuiteProgramming PythonProgramming RAutomation toolsProfessional certificationsCommunication skillsLeadership skillsTeam player