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University of Oklahoma · 1 month ago

Employer Relations Specialist

Norman, OK

Full-time

Onsite

Entry Level

1+ years exp

The University of Oklahoma is seeking an Employer Relations Specialist responsible for building and maintaining relationships with employers to connect them with students and alumni for various employment opportunities. The role includes providing customer service, managing employer data, and supporting career engagement initiatives.

EducationHigher EducationUniversities

Responsibilities

Serves as the primary liaison for employers, delivering exceptional customer service to support recruitment needs, including full-time employment and internship opportunities

Educates and guide employers on effectively utilizing Career Center services such as on-campus interviews, resume referrals, job listings, career fairs, information sessions, and web-based tools

Builds and maintains strong, long-term relationships with employers to enhance student and alumni recruitment

Conducts regular follow-ups to ensure employer satisfaction and continuous improvement of services provided

Responds promptly and professionally to all employer inquiries via phone, email, and in person, ensuring a high standard of service

Researches employer needs to recommend and develop new services that enhance recruitment success

Accurately document and track all employer interactions, activities, and outcomes using the Career Center's database and online recruitment systems

Maintains up-to-date and accurate employer contact information in relevant systems

Posts and reviews job listings in Handshake, ensuring accuracy, relevance, and completeness

Monitors employer engagement and activity, providing updates and recommendations to optimize results. Identifies and establish relationships with new employers to increase opportunities for student and alumni employment and internships

Conducts research on local and regional employers, industry trends, and hiring practices to inform internal strategy and outreach efforts

Analyzes job market trends and identify underrepresented majors or growth sectors to guide employer outreach and program development

Supports special projects and strategic initiatives as assigned by leadership

Assists with planning, promotion, and execution of career fairs, employer panels, and other Career Center events

Represents the Career Center and the university at campus events and employer engagements

Performs other duties as assigned

Qualification

Employer relations experienceCustomer service skillsData analysis skillsMicrosoft Office SuiteInterpersonal skillsOffice managementTeam collaborationOrganizational skillsAdaptabilityDetail-orientedSelf-motivatedWork under pressure

Required

Bachelor's degree in Business, Communications, Human Resources, Higher Education, or a related field

1 year of experience in employer relations, career services, recruiting, human resources, or a related area involving client relationship management and customer service

Familiarity with job market trends, employment practices, and hiring needs across various industries

Exceptional interpersonal and communication skills, with the ability to engage professionally with employers, students, alumni, and campus stakeholders

Strong customer service and relationship-building skills

Ability to adapt to changing priorities and think proactively and strategically

Ability to collect, maintain, and analyze data to inform decisions and improve service delivery

Strong knowledge of general office procedures and administrative best practices

Proven office management and high-level customer service skills

Proficient in Microsoft Office Suite, including Outlook, Excel, and Word

Ability to work effectively both independently and collaboratively as part of a team

Highly organized with the ability to manage multiple tasks and prioritize responsibilities

Detail-oriented, ensuring accuracy in data entry and information management

Self-motivated and able to take initiative in completing tasks efficiently and on time

Capable of performing well under pressure and meeting deadlines in high-stress environments