Alchemy.us · 2 months ago
Workday Consultant, Financials for Production Services
Alchemy.us is a consulting firm that partners with Higher Education, State & Local Government, and Healthcare institutions to maximize their investment in Workday technology. The Production Services Senior Financials Consultant role involves triaging Workday Financials requests, troubleshooting issues, and collaborating with customers to deliver high-quality services effectively.
Continuing EducationEducationInformation ServicesInformation TechnologySoftware
Responsibilities
Serve as a key member of the Alchemy’s Production Services team, triaging customer cases/requests, evaluating and understanding customers’ business requirements, troubleshooting issues, and updating or optimizing configuration in the area of Workday Financials on a daily basis
Gather requirements or assess customer Workday Financials configuration issues, design and configure solutions, perform functionality demonstrations in the tenant, assist with testing of Workday Financials integration solutions, and ensure effective knowledge transfer is provided to the customer
Provide advanced support and guidance for in the functional areas of Financial Accounting, Budgets, Banking, Asset Management, and Procurement
Be able to multitask and reprioritize workload based on the priorities of new requests and the evolving priorities of existing cases
Assess, arrange, and organize workload to reach your billable utilization target most weeks
Collaborate effectively and synergistically with other Alchemy workstream leads and consultants
Work directly with the Production Services Senior Manager to keep them apprised of overall case statuses in the Workday Financials area, highlighting and customer concerns or potential risks
Identify the scope and the level of effort involved in case requests
Participate in internal initiatives and process improvement
Maintain Workday certifications and qualifications
Collaborate effectively and synergistically on team-based cases (when multiple consultants are involved) and Phase X projects
Ensure customers understand and takes advantage of Alchemy and Workday best practices
Help ensure customers remain referenceable
Take advantage of training opportunities to expand your skillset
Strive to innovate and suggest new approaches and tools to deploy Workday efficiently and effectively
Qualification
Required
Bachelor's degree in Finance, Accounting, Information Technology, or related field
Minimum 5 years of hands-on experience with Workday Financials, including production support and implementation experience
Strong understanding of financial processes, accounting principles, and compliance requirements
Proven experience in troubleshooting, issue resolution, and system optimization within a Workday production environment
Excellent analytical, problem-solving, and communication skills
Demonstrated proficiency in delivering exceptional customer service
Ability to manage multiple priorities, caseload, and work effectively under pressure
Experience with integrations, reporting, and data management in Workday Financials
Demonstrated ability to collaborate across teams and with customers
Preferred
Higher Ed (college/university) experience
Active Workday Financials partner certifications
Benefits
Market competitive compensation packages and annual merit program
A remote work environment
One-time home office reimbursement for new hires
Expense allowance per pay period (towards technology, office, and/or wellness)
Investment in your ongoing Workday training
Medical, dental, and vision benefits that begin on day one
HSA, FSA, STD, LTD, and life benefits
Unlimited paid time off. We want you to take care of yourself and those who matter most to you
Ten (10) paid holidays
One (1) paid flex day
401(k) with employer annual contribution
Paid parental leave
Diversity, Equity, Inclusion, and Belonging (DEIB) council
Quarterly awards and recognition
Award-winning culture! Alchemy is a Great Place to Work-certified company