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Coach · 2 weeks ago

Seasonal Stockroom Associate

Albertville, MN

Full-time

Onsite

Entry Level

1+ years exp

Coach is a global fashion house founded in New York in 1941, committed to innovation and inclusivity. The Seasonal Stockroom Associate plays a crucial role in the store's success by ensuring efficient product flow and maintaining a welcoming environment for customers.

ApparelFashionLifestyleRetail

Responsibilities

Greeting the customer with a smile and with eye contact and offering your name

Interact genuinely and naturally with the customer

Read cues and determine customers’ needs

Conduct email/name capture, where permitted by law

Maintain accuracy when operating POS

Maintain cash wrap organization and cleanliness

Suggest multiple add‐ons and sell gift cards

Maintain cash and POS media accurately and in compliance with Coach policy

Create lasting impression by genuinely thanking customer and provide reason to return

Represent Coach brand appropriately

Receive shipment and transfers

Notify Store Management when new product arrives

Scan cartons/transfers, verifying store information is correct

Communicate all discrepancies to Store Management

Process shipment/transfers according to Coach standards and timeframes

Organize and clean stock room daily; to include offsite / remote warehouse as applicable

Shift/organize product in the stockroom; react to sell through and make room for new product

Manage stock levels/product ownership in back-of-house and sales floor

Prepare and conduct regular cycle counts, as directed

Participate in store physical inventory counts, as scheduled

Maintain Company Loss Prevention standards

Regularly analyze sales floor to assess replenishment needs

Replenish sales floor/assigned zone

React to sell through and execute visual merchandising needs

Support sales floor activities, as directed

Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers

Respond to customer requests confidently; partner with sales team or Store Management, when needed

Upkeep housekeeping standards

Qualification

Retail experienceCash register systemsBasic computer skillsProduct knowledgeCustomer serviceInterpersonal skillsTeam collaborationCommunication skills

Required

1-3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment

Possesses current knowledge of fashion trends and competition in the marketplace

High school diploma or equivalent; college degree preferred

Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets

Ability to execute at a fast pace

Ability to communicate effectively with customers and team

Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required

Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers

Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days