Monterey County Bank · 1 month ago
Loan Support Specialist
Monterey, CA
Full-time
Onsite
Mid, Senior Level
$29.34/hr - $38.15/hr
5+ years expMonterey County Bank is the longest-standing independent bank in Monterey County, California, dedicated to supporting the regional economy. The Loan Support Specialist role involves supporting the SBA and Commercial Lending Departments throughout the loan lifecycle, ensuring accuracy and compliance in loan records and transactions.
BankingCommercial LendingFinancial Services
Hiring Manager
Char Patronite
Responsibilities
Responsible for sending out loan application packages through DocuSign or other approved methods and reviewing all applications for completeness, accuracy, and supporting documentation
Upon approval and issuance of commitment letters, posts fees to the appropriate general ledger accounts and maintains accurate fee tracking
Responds promptly to borrower inquiries to assist with application completion and document collection
Builds and organizes complete credit files prior to submission for underwriting or documentation
Ensures all required compliance documentation is obtained and properly filed, including Customer Identification Program (CIP) verification, Certification of Beneficial Ownership (COBO), OFAC screening, Loan Risk Rating forms, and Joint Intent and Privacy Notices
Assists Loan Officers in ordering and tracking third-party reports such as credit reports, flood determinations, UCC searches, appraisals, environmental reports, and preliminary title reports, as well as CAIVRS, OFAC, tax transcript, and SAM verifications
Initiates and maintains communication with SBA loan service providers and third-party underwriters, uploading SBA 7(a) financial packages to designated platforms and monitoring progress
Coordinates with escrow companies for business acquisition or bulk sale loans and ensures proper verification of insurance documentation for adequate coverage
Collects and verifies borrower equity injection for SBA loans and assembles complete documentation packages (“Doc Files”) for the Note Department prior to closing
Maintains accurate loan records and tickler files to ensure timely tracking of financial statements, insurance renewals, and covenant requirements
Prepares and sends semi-annual financial request letters to clients and follows up as needed to ensure compliance
Requests and collects updated borrower financials for annual reviews and prepares loan declines or withdrawals with required documentation for review
Performs notary services for loan documents and supports ongoing maintenance by updating documentation, organizing files, and verifying compliance
Ensures all data and documentation are filed and logged according to Bank policy
Maintains a strong working knowledge of the Bank’s Loan Policy and all SBA and regulatory requirements
Performs quality control reviews of SBA and commercial loan files to ensure completeness and compliance
Prepares and maintains internal tracking spreadsheets for document collection, annual reviews, and audits, and utilizes multiple loan software systems for processing, uploading, and reporting
Collaborates closely with Credit Administration and Lending Officers to resolve documentation or compliance issues while protecting customer confidentiality and adhering to all security and regulatory standards
Qualification
Required
5 years of small business or commercial loan administration experience preferred or an equivalent combination of education/training and experience
detail oriented
possess excellent organizational and time management skills
Proficiency with Microsoft Office and loan origination system
Knowledge of Navigator
LaserPro familiarity a plus
Strong attention to detail and organizational skills
Excellent written and verbal communication
Ability to manage multiple priorities and meet deadlines
10-15 years of experience with increasing responsibility working for a regulatory agency examining banks, in a bank within the audit, compliance or legal departments, as a management consultant in the field of banking compliance or other equivalent non-banking position providing advice and/or guidance on banking regulations
Experience at commercial banking institution highly preferred
Company
Monterey County Bank
Monterey County Bank is a community-focused financial institution that provides commercial banking services for small businesses.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase