AMETEK ยท 3 days ago
Field Service Engineer
Houston, TX
Full-time
Hybrid
Mid, Senior Level
$75K/yr - $95K/yr
5+ years expAMETEK is a leading global provider of industrial technology solutions, and they are seeking a highly motivated Field Service Engineer to join their team. The role involves providing remote support and on-site service, including repairs, installations, and training, while managing customer relationships and ensuring satisfaction with complex solution systems.
ElectronicsManufacturing
Responsibilities
Independent management of schedules to meet customer needs and achieve business goals both within the US and internationally as needed
Diagnosis, repair, and calibration of complex electronic, mechanical, fluidic and optical subsystems, including:
Stepper motor driven robotics
Microprocessor and control electronics
Microfluidic circuits
Instrument associated software, software updates, and networking
PC and o/s operation and maintenance
Repairs and evaluates the mechanical mechanisms used in instruments. Consists of re-positioning/alignment of parts, replacement where necessary and observation of mechanical function to confirm proper operation
Manage customer after-market relationships in terms of identifying customer service and success needs to exceed customer expectations
Provide customer site calibration services, operational training, instrument installation or set-up, and attention to customer success requirements. Provide a higher level of instruction or consultation to ensure customers are maximizing the benefits of their instruments and applications
On-site diagnostic repair of Grabner Analytical Instrument, electronic circuitry to the level of component replacement as appropriate for the given product with some potential of assisting with competitor products if deemed appropriate
Provide on-site consultative support to customers in both a reactive and proactive manner
Develop and execute key account aftermarket support strategy and work cross functionally to deliver the developed plans with attention to continuous improvement and long term sustainability of key account relationships
Assist on occasion with repairs and calibrations in the Broken Arrow Repair Depot
Represent the customer during internal meetings and cross functional collaborations
Support upon request international training of Grabner Distribution Representatives and End Users in Broken Arrow, OK, Chelmsford MA, and/or Vienna, Austria
Engage in pre-sales support as appropriate, particularly with Key Accounts
Other tasks and duties as assigned
Qualification
Required
Associate's degree (A.A.) or equivalent from an accredited two-year college/university or technical school
5+ years of experience in a field service role, supporting customers in the US and Globally on complex solution systems: software, instrumentation, consumables, and parts
Ideal candidate will be based within a 50 mile radius of a major Texas airport
Solid understanding of electromechanical and fluidics systems, including hardware, electronics, vision & computer operating systems
Excellent written and verbal communication skills; fluent in written and verbal English
Self-directed with strong initiative particularly with continuous improvement and quality
Strong organizational abilities to manage multiple priorities and coordinate efforts with cross-functional team members
Excellent problem solving and troubleshooting skills
Strong customer relationship skills
Familiarity with government, military, and commercial business needs in fluid analysis markets
Ability to travel domestically and internationally up to 90%
Preferred
Experience working in a rapid growth environment preferred
Company
AMETEK
AMETEK is a manufacturer of electronic instruments and electromechanical devices.
10001+ employees
H1B Sponsorship
AMETEK has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (7)
2023 (2)
2022 (2)
2021 (6)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown2007-01-30Acquired
1978-01-13IPO
Leadership Team
David Zapico
Chief Executive Officer
T
Thomas Montgomery
SVP & Corporate Comptroller
Recent News
2025-11-11
PR Newswire
2025-11-11
MarketScreener
2025-11-08
Company data provided by crunchbase