SWBC · 1 month ago
Program Manager II (Rails)
United States
Full-time
Remote
Senior Level
5+ years expSWIVEL is seeking a talented individual to drive operational excellence and build appropriate workstreams to deliver programmatic excellence for our customers and business partners. The Program Manager II will support the money movement and payment processing business unit, mentor junior Program Managers, and ensure effective communication and execution of program strategies.
BankingFinanceFinancial ServicesInsurance
Responsibilities
Be an expert Program Manager II in a matrixed organization, supporting the money movement and payment processing business unit within SWIVEL
Ability to operate with no day-to-day direction or oversight and can successfully operate under a high level of ambiguity and pace of change
Mentor more junior Program Managers in an ambiguous environment, providing mentorship on their initiatives
Effectively explain strategy and higher-level concepts to the program management team, cross-functional organizations, and senior-level executives
Represent the program management team in cross-functional conversations
Ensures the program management team’s strategy is consistent by global vertical, horizontal, and market level
Overcome roadblocks and escalate issues effectively as they arise by independently thinking through potential execution challenges from end-to-end (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, insufficient stakeholder review, etc.) identifying and mitigating risks before they become roadblocks
Demonstrate thought leadership for the program management functional area helping to set standards for various pieces of team artifacts such as project documentation, executive level communication, status reports, business reviews, team KPIs, and process flow documentation
Develop and own communication plans for program status updates, issues, and risk management, and effectively and proactively communicate to influencing stakeholders
Create project documentation, including executive level communications, dashboards, project plans and status reports. Keep stakeholders informed about project progress, milestones, and potential risks
Provide feedback and recommendations for improvement on the program management team’s documentation, dashboards, KPIs, and status reports
Define and track metrics such as key quality and performance indicators and drive cross functional execution of deliverables. Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects. Proactively and independently analyze information to identify specific trends and opportunities for improvement, recommending appropriate and relevant tactical improvements and anticipating future business needs
Drive internal and external process improvements across multiple teams and functions including reducing the manual efforts through automation
Partner with functional leaders to understand their roadmap/initiatives and impact to roadmap due to projects and resource availability. Collaborate with stakeholders and product owners to define program requirements, set priorities, and establish scope. Confidently and constructively challenge priorities or directions of projects as needed, identifying areas where we can reprioritize resources
Collaborate with stakeholders and product owners to define program requirements, set priorities, and establish scope. Confidently and constructively challenge priorities or directions of projects as needed, identifying areas where we can reprioritize resources
Create and maintain process flows and procedures to ensure operational readiness and efficiencies. Create project charters that define objectives, in-scope and out-of-scope items, and estimations of effort by resource type
Qualification
Required
Bachelor's degree from an accredited four-year college or university and minimum of five (5) years of experience in a similar role (SaaS environment) required
Minimum of five (5) years of relevant business experience within SaaS, Operations, Program Management or Project Management
Minimum three (3) years experience working in money movement, payment processing, financial services industry, card/automated clearing house (ACH) payments
Strong verbal and written communication, negotiation, data analysis, leadership, and presentation skills
Experience leading highly complex initiatives across large functional groups with ability to influence partners and leaders
Strong problem solving and critical thinking skills
Excellent time management skills and willingness to take responsibilities for meeting goals, objectives, and project deadlines
High level of expertise with Microsoft office products; including Microsoft Project
Preferred
Experience working in financial services industry, card/automated clearing house (ACH) payments
Experience mentoring junior Program Managers
Benefits
Competitive overall compensation package
Work/Life balance
Employee engagement activities and recognition awards
Years of Service awards
Career enhancement and growth opportunities
Leadership Academy and Mentor Program
Continuing education and career certifications
Variety of healthcare coverage options
Traditional and Roth 401(k) retirement plans
Lucrative Wellness Program
Company
SWBC
SWBC is a provider of insurance, mortgage, and investment services to financial institutions, businesses, and individuals.
1001-5000 employees
H1B Sponsorship
SWBC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (16)
2023 (9)
2022 (22)
2021 (14)
2020 (11)
Funding
Current Stage
Late StageLeadership Team
Gary Dudley
President and Co-founder
Recent News
2025-09-12
Morningstar.com
2025-08-13
MarketScreener
2025-07-24
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