SMG · 2 months ago
Client Development Consultant
SMG is a leading unified experience management provider, primarily serving restaurants, retailers, and other multi-location consumer businesses. The Client Development Consultant will be responsible for accelerating the sales cycle and securing buy-in across multiple stakeholders while driving revenue growth through client renewals and expansions.
AccountingBookkeeping and PayrollFinancial ServicesTax Consulting
Responsibilities
Attaining assigned quarterly and annual quota through closure of $70k to >$800k Annual Contract Value (ACV) existing client Renewals, and Expansions
Negotiating effectively, generating support and cooperation from a variety of key stakeholders to close deals that contribute to the defined revenue and growth targets
Guiding clients by demonstrating market expertise and client-specific awareness to uncover business needs. Understands the way influence flows through the organization, budget is developed and allocated, decisions get made, change is implemented, and investment decisions are approved
Lead pursuits from the front but also be a team player who can engage other specialized teams (e.g., CSMs, Client Insights, Legal, Solution Engineering, Marketing, Product, Solution Engineering, etc.)
Understand how to differentiate in the market based on professional services (e.g., Research, Insights, and vertical expertise) and have a track record of winning sales based on selling a program not a product
Qualification
Required
Bachelor's degree (or equivalent experience) required
4+ years of experience in Experience Management (XM) solutions
Proficient knowledge of a structured consultative strategic selling process (e.g., Franklin Covey or similar)
Ability to create meaningful relationships with senior-level contacts in the client base you will be selling to
Ability to nurture and develop new and existing client relationships
A proven track record in highly consultative sales with demonstrated success closing $50k+ USD annual contract value deals of multi-year duration
Experience in customer and/or employee experience
Expert-level executive presentation skills with experience & comfort being in the spotlight and dealing with C-level audiences
Comfortable in daily use of the applicable component of SMG's MarTech stack (Salesforce, Outreach, data enrichment tools such as ZoomInfo, LinkedIn Sales Navigator)
Comfortable in a Remote-First environment, hitting goals by Zoom/Teams and other remote means most of the time
Ability to travel as needed (4-6 trips annually at most) – not more than 25%
Benefits
Work hard, have fun environment - We work hard to deliver a fulfilling, exciting workplace environment for each SMG employee.
Unlimited PTO
Tech provided