Blessing Health ยท 1 month ago
TELECOMMUNICATIONS OPERATOR
Quincy, IL
Full-time
Onsite
New Grad, Entry Level
$15.30/hr - $20.66/hrBlessing Health is a healthcare provider seeking a Telecommunications Operator to manage telephone communications within its system. The role involves processing calls, coordinating emergency responses, and monitoring various systems to ensure efficient communication across departments.
Health CareMedicalNon Profit
Responsibilities
Processing telephone calls accurately and efficiently through an advanced/computerized telephone console for all entities of the Blessing Health System
Uses all available directories and resources like Voalte to locate physicians and personnel in various departments and entities
Initiates transfers from other hospitals to Blessing, locates intake workers for psych admits, and coordinates remote language translation services as needed
After hours makes calls to appropriate on-call physicians, nurses, and staff as needed for various outpatient and in-house calls and emergencies
Acts as a 24-hour emergency response center and notifies the appropriate personnel of all hospital emergencies
Performs monitoring of various systems that include fire alarm panels and panic alarm systems (multiple campuses), Centrak infant abduction system, severe weather radio, and electrical generators
Delivers replacement and special needs telecommunication equipment/hardware (i.e. telephone handsets, amplified handsets, speakerphones, call cords, radios, etc.)
Performs clerical duties as needed to support the needs of the department and its customers
Participates in departmental and organizational special committees
Qualification
Required
High School Graduate or equivalent
Excellent verbal and written communication skills
Ability to function at a high level in urgent and emergent situations and during times of high call volume
Ability to successfully multi-task
Preferred
Experience with Microsoft Office products
Telephone switchboard or call center experience
Benefits
403b + matching
Up to 4 weeks paid time off in first year
Onsite childcare - Quincy location
24/7 Wellness Center access
Educational assistance opportunities
Company
Blessing Health
Welcome to Blessing Health System.
Founded in 1875
1001-5000 employees
H1B Sponsorship
Blessing Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Maureen Kahn
Executive Consultant
Company data provided by crunchbase