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Invitation Homes · 3 days ago

Salesforce Platform Manager

Dallas, TX

Full-time

Onsite

Mid, Senior Level

$99K/yr - $171K/yr

4+ years exp

Invitation Homes is a publicly traded REIT managing over 80,000 single family rental homes. The Salesforce Platform Manager is responsible for overseeing the Salesforce platform for assigned business units, ensuring data quality, system performance, and collaborating on enhancements and features.

Home ServicesService IndustrySocial Impact

No H1B

Responsibilities

Develop deep expertise in assigned Salesforce modules, including learning existing architecture, integrations, and automation to be able to support, maintain and enhance the system

Become an expert in our business processes to develop and improve Salesforce-powered solutions

Build and maintain custom applications on the SFDC platform, including data models, business logic, user interface, and workflows

Provide production support and troubleshooting

Generate release notes and contribute to Learning and Development training deliverables

Perform testing of new functionality and SFDC seasonal releases

Perform Salesforce administrator functions such as user management, profiles, roles, permissions, validation rules, assignment rules, queues, licenses, etc

Prepare data files and upload the data to Salesforce.com using data loader and other 3rd party tools

Create reports in SFDC to meet operational requirements including maintaining a standard set of queries/reports to satisfy requirements; validate queries/reports created by others in the organization and assist in the interpretation of data

Execute Change Management process, including maintaining updated documentation and data dictionary

Complete regular system audits and preparations for upgrades

Stay current with new features and functionality to provide technical guidance and feasibility for system enhancements

Qualification

Salesforce AdministrationSalesforce Platform Builder CertificationDeclarative DevelopmentProcess BuilderSalesforce Data LoaderComplex Formula FieldsAppExchange Apps SupportUser ManagementData IntegritySystem Performance MonitoringSoft Skills

Required

At least 4+ years' experience administering and configuring SFDC environment with deep knowledge of the declarative (point and click) capabilities or comparable experience as a 'Super User' or 'Product Owner' of similar Salesforce functionality

Experience designing and implementing new modules and business processes using the Force.com platform

Knowledge of established Salesforce.com standards, best practices and platform features

Salesforce Administrator Certification

Expertise building workflows using standard workflow functionality and advanced process automation techniques utilizing Process Builder and Flow

Expertise with complex formula fields and validation rules

Experience supporting complex orgs with significant customization

Demonstrated mastery of Salesforce Data Loader and mass upload processes

Experience reviewing, configuring and supporting AppExchange apps

Experience working in Lightning

Demonstrated expertise leveraging Salesforce debugging functionality and other Dev Console tools