Fetch · 1 month ago
Senior Account Manager, Gas & Convenience
United States
Full-time
Remote
Mid, Senior Level
$95K/yr - $131K/yr
5+ years expFetchrewards is a company that empowers consumers to earn rewards through their app. The Senior Account Manager will lead client relationships, ensuring deliverables align with client needs to drive retention and growth, while also contributing directly to revenue.
E-CommerceLoyalty ProgramsMobile AppsShopping
Responsibilities
Own individual revenue targets and contribute to pod revenue goals
Develop strategies to retain and grow client partnerships, positioning Fetch as a strategic, long-term partner
Strategize against deadlines and navigate evolving priorities, modeling resilience for the broader team
Build consultative relationships with mid-level or executive client contacts by communicating clearly, following through on tasks, and supporting complex account strategies
Drive client engagements by leading partner calls, managing touchpoints, and capturing follow-ups so clients feel consistently supported
Develop and maintain partner deliverables such as campaign performance, one-off requests, and analytics requests
Own campaign-level decisions within pod strategy, escalating broader risks to your sales counterpart or manager
Independently manage the onboarding of new clients and brands, campaign set up, and coordinating materials, so partnerships launch smoothly and expectations are met from the start. Utilize AI-enabled platforms to ensure precision and efficiency
Directly manage inputs for campaign setup and programming, using standardized workflows and templates to ensure accuracy and minimize errors
Partner with internal teams to track, organize, troubleshoot, and optimize client performance, leveraging AI tools to proactively detect trends or performance risks
Collaborate closely with your sales counterpart to drive upsells and expand Fetch’s share of partner budgets using data and trend analysis
Ensure clients have access to timely reporting to guide budget allocation, leveraging dashboards to improve transparency and decision-making
Work with limited oversight to ensure that partners have access to the data and reporting needed to optimize budget allocation and increase spend, using AI-generated dashboards and insights to surface key opportunities
Translate data and performance trends into clear, actionable recommendations for clients
Independently prepare and deliver client presentations and reviews, including QBRs, using AI to translate complex data into clear insights with visual narratives that drive strategic action
Manage revenue actualizations and billing processes, ensuring financial records are accurate and compliant
Utilize sales-enablement, AI, automation tools and demonstrate a growth mindset toward adopting new technologies and workflows to increase efficiency
Qualification
Required
5+ years of experience in account management, partnerships, sales support, or a related field
Direct industry experience in digital media, advertising, or consumer data
Experience supporting renewals, upsells, and client growth conversations
Strong organizational and execution skills with the ability to manage multiple priorities
Experience analyzing campaign data and presenting insights to clients or internal stakeholders to drive business outcomes
Strong communication and collaboration skills
Comfort working in dynamic or evolving environments
Preferred
Direct client vertical experience
Familiarity with CRM tools (ex. Salesforce)
Experience collaborating with implementation, analytics, or other cross-functional teams
Familiarity with decision-support tools (ex. ChatGPT, Gemini AI) or automation platforms (ex. Zapier)
Benefits
Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
401k Match: Dollar-for-dollar match up to 4%.
Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
Continuing Education: Fetch provides ten thousand per year in education reimbursement.
Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break.
Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home.
Company
Fetch
Fetch is a consumer-engagement platform that enables users to earn and redeem rewards.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$691.85MKey Investors
Morgan Stanley Private CreditHamilton LaneSoftBank Vision Fund
2024-12-10Secondary Market
2024-03-20Debt Financing· $110M
2022-04-07Series E· $240M
Leadership Team
Wes Schroll
CEO & Founder
Tyler Kennedy
Co-Founder / SVP - Operations
Recent News
headline.com
2026-01-13
2025-09-17
Company data provided by crunchbase