RADCO · 1 day ago
Property Support Manager
Atlanta, GA
Full-time
Onsite
Senior Level
5+ years expRADCO is seeking a Property Support Manager to join their incredibly talented team. This versatile role involves assisting with property management transitions and providing operational support to maximize occupancy and income levels while minimizing expenses.
Property ManagementReal EstateResidential
Responsibilities
Assist with the planning and preparation for future property management opportunities, to include reviewing property information and documentation and completing assigned items from the property checklist
As needed, join a Transition Team to help provide operational support for a specific amount of time for new property management transitions. Support may include various operational functions, such as sales tours, delinquent rent collections, onboarding, training, vendor setups, invoice management, system setup, etc
Fill in as acting Leasing Consultant, as needed, to include responding to resident and prospect inquiries, touring prospective residents, processing rental applications, scheduling move-ins, etc
Fill in as acting Property Manager, as needed, to include hiring, training, administrative functions, reporting, and supervising on-site team members
As needed, partner with the Maintenance Supervisor to ensure all maintenance related activities and initiatives are in alignment with property goals
Work closely with the Regional Managers to understand changing operational needs and assigned responsibilities week-to-week
Collaborate with various departments to include Accounting, IT, Marketing, Learning & Development, etc
Promote resident satisfaction and retention by responding to concerns, questions, and requests in a timely manner, and taking appropriate action to address and resolve concerns
Communicate clearly and professionally with residents, prospects, clients, vendors, and team members both verbally and in writing
Respond sensitively to resident questions and/or concerns exhibit sense of urgency, and de-escalate resident issues
Attend and assist in resident activities and functions after hours as needed
Maintain all vendor relationships with utmost professionalism
Shadow Regional Managers and Property Managers to gain a better understanding of how to effectively train, empower, and motivate team members
With the guidance of a Regional Manager, as a leader you will set expectations and hold accountable team members to achieve budget guidance. When necessary, implement an Improvement Plan for team members to ensure success in their development
Serve as the company’s representative in various capacities and learn how to drive and lead teams towards the successful execution of projects and initiatives
Assist in managing the client/owner relationship by conducting property tours, providing updates and information about the property performance, and responding to Regional Managers regarding owner requests as needed
Qualification
Required
Basic knowledge of financial reporting and ability to read, interpret, and update budgets and financial statements
Excellent interpersonal skills providing for effective verbal and written communication with residents, team members, peers, vendors, owners, etc
Ability to de-escalate and respond sensitively to customer service-related concerns
Strong organizational and time-management skills
Ability to work collaboratively in a team environment
Developing leadership skills with the desire to learn and grow
Proficient in Microsoft Word, Excel and Outlook
Proficient in Landlord/Tenant laws and application, familiarity with GAA and/or NAA Lease and Addendums, Federal, State and local Fair Housing/ADA regulations and application, OSHA & EPA requirements for property management industry
5+ years of experience in property management or in a related industry
Valid driver's license and current automobile insurance
Position requires individuals to furnish their own reliable transportation to fulfill the job's functions
Preferred
YARDI® experience
College degree
ARM or CPM designation
Company
RADCO
A multidimensional real estate firm rooted in legacy and focused on the future, we’ve spent 30 years identifying opportunities and delivering results across multiple investment platforms, including hotels, multifamily, and vertically integrated property management.
201-500 employees
H1B Sponsorship
RADCO has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (2)
2021 (1)
2020 (2)
Funding
Current Stage
Growth StageRecent News
Company data provided by crunchbase