Apply on Employer Site

OneMain Financial · 1 month ago

Collections Strategy Manager - Auto

Wilmington, DE

Full-time

Hybrid

Senior Level

7+ years exp

OneMain Financial is seeking an experienced Collections Strategy Manager to drive transformation and integration initiatives within their Auto Product Team. The role focuses on planning and improving the loss mitigation process while ensuring compliance and enhancing profitability through strategic initiatives.

CreditFinanceFinancial ServicesInsuranceWealth Management

Responsibilities

Planning, developing, communicating, implementing and assessing strategic initiatives in the following areas: collections, skip tracing, repossession, and account reinstatement

Ensures work completed is within compliance adherence for line of business and acts as primary line of defense for policy exceptions

Improves processes leading to material increases in profitability, while serving as second line of defense for operational escalations and approval processes

Maximizes enterprise values via process improvement, systematic tool development and analytical design of experiments

Supports large scale project delivery by working with leadership and internal support teams to ensure completion of project tasks

Collaborates with Analytics to design and analyze key performance indicators that develop business insights and areas of opportunity

Qualification

Auto operations experienceProcess improvementStrategic planningAnalytical designCross-functional team leadershipManagement skillsHigh performance standardsDriveInterpersonal skillsInitiative