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Carvana · 1 month ago

Applications Support Specialist, Business Applications

Tempe, AZ

Full-time

Onsite

Mid Level

3+ years exp

Carvana is an innovative automotive retailer that is transforming the way people buy and sell cars. The Applications Support Specialist will provide technical support for Supply Chain and Logistics applications, resolving issues and enhancing application functionality to meet business objectives.

AutomotiveAutonomous VehiclesE-Commerce

No H1B

Responsibilities

Provide day to day support for issues related to Supply Chain/Logistics applications by investigating problems and providing resolutions of issues

Also work with vendors and engineers for resolving issues/bugs with various applications

Participate in Supply Chain/Logistics applications development life cycle to understand the application functionality

Assist in the configuration of the Supply Chain/Logistics applications to achieve business objectives

Triage and resolve technical issues related to the applications

Assisting with prioritization of tickets, enhancements and overall stabilization efforts

Qualification

Supply Chain applicationsTechnical troubleshootingSQLChange managementSDLCTableauJiraAnalytical skillsProblem solvingVerbal communicationOrganizational skills

Required

Minimum of 3 years of experience in working as a Application Support Specialist or similar roles with hands-on experience in resolving application issues

Knowledge of Supply Chain/Logistics application and basic understanding of Supply Chain/Logistics business processes

Good understanding of Change management and SDLC

Hands on experience of technical troubleshooting

Knowledge of SQL and query writing

Ability to create design documents, SOPs, technical support documents

Good analytical and problem solving skills

Excellent verbal communication and organizational skills - able to bring forward a vision or opinion

Must be able to read, write, speak, and understand English

Must be able to lift up to 70 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels

Must be able to carry and transport up to 70 pounds up to 20 feet

Requires excellent visual acuity and manual dexterity