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Texas Hearing Institute · 1 month ago

Bilingual Scheduling Coordinator

Houston, TX

Full-time

Onsite

New Grad, Entry Level

Texas Hearing Institute is a pediatric non-profit organization seeking a bilingual scheduling coordinator to join their professional team. The role involves scheduling patient appointments and providing administrative support services to the providers.

Child CareChildrenHealth Care

Responsibilities

Schedule/reschedule initial and recurring appointments

Monitor patient attendance

May occasionally be required to discuss low attendance rates with parents

Patient check out including collecting payment and scheduling follow-up visits

Collaborate with authorization department to monitor authorization deadlines

Other duties as assigned

Qualification

Bilingual in English/SpanishCustomer service skillsMicrosoft WordExcelOrganizational skillsVerbalOffice organizationCan-do attitudeWritten communicationProfessional presentationReliability

Required

Bilingual in English/Spanish required. Only bilingual candidates will be considered

Excellent customer/patient service skills and great phone etiquette

Candidates must be organized and have the ability to prioritize tasks

“Can-do” attitude and willingness to learn new skills and technologies

High School diploma or equivalent

Previous administrative or clerical experience in a clinical setting

Verbal and written communication skills

Professional personal presentation

Standard PC usage

Office organization

Reliability

Stand; walk; sit; reach with hands and arms; public speaking; hear; see; bend, able to lift 15 pounds; drive a motor vehicle

Job requires extensive computer use, employee must have sufficient hand dexterity to use a computer keyboard/mouse and computer screen for long periods of time