Quest Diagnostics · 1 day ago
Senior Director, Business Transformation -Southeast Region
Tampa, FL
Full-time
Onsite
Director/Executive
15+ years expQuest Diagnostics is a leading provider of diagnostic information services. They are seeking a Senior Director of Business Transformation to drive end-to-end analysis of regional Business Operations, focusing on profitable growth and business transformation through Continuous Improvement and big data analytics.
BiotechnologyHealth CareHealth DiagnosticsInformation ServicesPrecision Medicine
Responsibilities
Owns the learning, application, and adoption of Lean/Business Transformation principles and practices across large portions of the enterprise with the goal of building localized self-sufficiency, sustainability, and scalability of improvement efforts
Champions and drives the use of big data analytics tools (adopting AI) to tackle system level problems
Cultural change shift from dashboards and analytics towards actions and results
Owns a portfolio of initiatives (i) strategic business transformation projects, and (ii)operational execution that results in large-scale improvement across designated functions in the business
Demonstrated understanding of continuous improvement, process management, or system thinking (value stream thinking)
Proven track record in facilitating cross functional discussions, targeted workshops and Kaizens to achieve strategic & operational objectives
General knowledge of breakthrough planning
Demonstrates expertise in driving cross functional collaboration and business transformation projects using program management principles and tools, and has a strong track record of success leading and influencing at the senior leadership level without direct authority in driving change
Captures, quantifies, and reapplies best-in-class practices between laboratories, businesses, and regions
Leads and supports a regionwide team of 10 -15 CI specialists, project managers, and data analysts
Responsible for coaching and guiding them, as well as facilitating their development and career planning
Acts as a change agent to guide the regional team toward success
Leads efforts to implement Process Control and Management (process definition, documentation, ownership, metrics, and monitoring systems)
Works with functional and site leaders as a “thought leader” to create future state improvement roadmaps with clear executable plans that are in line with the business strategies and improvement needs
Contributes toward building a grass-roots culture of continuous improvement, use of big data analytics techniques, system thinking, and cross-functional collaboration
Manage end-to-end activities related to Invigorate cost saving initiatives and Tier metrics
Manage network capacity and operational footprint
Qualification
Required
Bachelor's degree required – (Technical focus preferred - industrial engineering, engineering, or supply chain)
Training in continuous improvement and/or strategic or system thinking methodologies required (e.g., Lean Manufacturing, TPS, Six Sigma, Total Quality Management, Theory of Constraints)
15-20 years of direct responsibility of operational ownership of different functional areas within a business. Continuous Improvement experience and/or demonstrated ability to drive strategic direction and change. Domain expertise in Industrial Engineering, Manufacturing, Organizational Leadership, or Healthcare
Ability and capacity to grow into broader leadership or project roles within the organization
Up to 25% travel
Demonstrated success leading large, complex, cross-functional change initiatives (15+ years)
Previous experience designing and deploying “kaizen culture” and/or strategic initiative across medium-to-large organizations
Expert-level experience using robust, structured problem-solving and designing countermeasures for multivariate problem
Demonstrated understanding of continuous improvement, process management, and systems thinking
Proven track record of fostering leadership alignment, target setting, and ‘catch-ball'
Poise and leadership presence when facilitating discussions and leading workshops
Experience managing geographically dispersed teams
Demonstrated ability to develop strong relationships with others
Advanced data analysis skills
Financial and Business acumen
Change Agent
Working knowledge of Lean principles and practices
Effective written and verbal communication skills across multiple formats: formal presentations, training material development, meetings, conference calls, e-mails, and memos
Ability to handle multiple projects simultaneously
Excellent written and verbal skills, results oriented, and collaborative
Experience working in a mature and rigorous lean operating environment
Preferred
Master's degree in industrial engineering or related discipline is preferred
Preferred - Continuous Improvement certified (LSS Master Black Belt or Lean certified, or equivalent business operating systems Certified)
Company
Quest Diagnostics
Quest Diagnostics is a clinical laboratory that offers diagnostic testing, services, and information.
10001+ employees
H1B Sponsorship
Quest Diagnostics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (59)
2024 (38)
2023 (74)
2022 (56)
2021 (49)
2020 (45)
Funding
Current Stage
Public CompanyTotal Funding
$2.6B2024-08-15Post Ipo Debt· $1.85B
2023-10-30Post Ipo Debt· $750M
1996-12-17IPO
Leadership Team
James Davis
Chief Executive Officer and President
Cecilia McKenney
SVP & Chief Human Resources Officer
Recent News
2026-01-09
Company data provided by crunchbase