Foundation Finance Company Careers · 1 month ago
Vendor Services Liaison
Rothschild, WI
Full-time
Onsite
Entry, Mid Level
$24/hr - $25/hr
2+ years expFoundation Finance Company is one of the fastest-growing consumer finance companies in the U.S., specializing in flexible financing plans for home improvement contractors. The Vendor Services Liaison is responsible for maintaining vendor relationships, monitoring performance, and assisting with account servicing operations.
Financial Services
Responsibilities
Serve as a primary point of contact for vendors and facilitate communication, collaboration, and coordination between organizations
Identify and address conflicts and performance issues that may arise between entities, ensuring smooth operations
Audit and develop quality control for near-shore and off-shore servicing vendors
Track and maintain accurate records of vendor performance, invoices, and staffing
Supports enhancements of processes and procedures to gain efficiencies in our daily workload. This includes, but is not limited to, identifying areas of automation, procedural changes to smooth the workflow, and/or identifying errors that result in building solutions
Complete Account Servicing related duties such as taking payments, contacting delinquent customers, and resolving customer issues or disputes
Collaborate with Account Servicing management and administrative staff to determine areas of potential process improvements and plan, develop, and implement all new policies associated with external vendors
Communicate clearly and effectively with staff members, managers, and executives as necessary, ensuring that information is accurately shared and understood by all parties involved
Assist other departments with verifications, paperwork, inbound/outbound calls, customer service, and night/weekend coverage as needed
Other duties as assigned by management
Qualification
Required
Minimum 2 years' experience in finance, vendor management, or related field
Strong computer skills including Word, Excel, Internet, and email
Strong typing skills
Strong attention to detail
Knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook, and Internet Explorer)
Professional phone presence and excellent verbal and written communication skills
Preferred
Associate degree preferred
Benefits
Medical/dental/vision benefits
401(k) with company match
Company
Foundation Finance Company Careers
At Foundation Finance Company (FFC), we help home improvement dealers across the U.S. grow their businesses through fast, flexible financing solutions.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase