Product Lead – Customer Enablement jobs in United States
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Kota · 1 month ago

Product Lead – Customer Enablement

Kota is a company dedicated to making insurance and retirement benefits more accessible through their innovative platform. The Product Lead for Customer Enablement will be responsible for overseeing projects that enhance the user experience of benefits for employers and employees, working with cross-functional teams to ensure seamless integration of financial systems.

AppsFinancial ServicesFinTechInsuranceInsurTechRetirement

Responsibilities

Lead discovery and delivery for projects such as spend card, funding, and world class onboarding experiences
Shape product pitches that tie user insight to measurable engagement outcomes
Collaborate with design and engineering to build cohesive, performant experiences across devices
Partner with the Insurance and Investments streams to surface unified benefit data and actions
Ensure the experience is consistent, intuitive, and scales as we add more providers

Qualification

Product ManagementFintech ExperienceCross-functional LeadershipUser EmpathyEvidence-based Decision MakingDesign SensibilityGreat Communication

Required

Background as a founder, PM/tech lead, or product-minded engineer who's built transactional or fintech products
Strong empathy for users and design sensibility — you care about flow, clarity, and polish
Experience leading small, cross-functional teams shipping end-user products
Ability to make evidence-based product calls while moving fast
Great communicator who can align technical and business context

Benefits

Health Insurance via Kota (€1,600 toward a plan of your choice)
Workplace Pension with matched contributions up to 5% via Kota
WFH stipend to support your home office needs
Generous Paid Time Off - work hard and take the time you need
Annual company-wide offsite and dedicated team offsite

Company

Kota

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We make it extraordinarily easy to roll out and manage benefits globally.

Funding

Current Stage
Early Stage
Total Funding
$22.37M
Key Investors
EurazeoEQT Ventures
2025-05-22Series A· $14.5M
2023-10-25Seed· $5.28M
2023-04-01Seed
Company data provided by crunchbase